NTT DATA North America is a leader in business and technology services, seeking a seasoned Business Process Specialty Seller for BFSI. This role involves leading the sales cycle for large BPO deals and building relationships with C-level executives to drive business outcomes for clients.
Responsibilities:
- Lead the end-to-end sales cycle for multi-million-dollar BPO deals, from initial engagement through contract closure
- Develop and execute a strategic go-to-market plan in collaboration with practice leaders, industry teams, and alliance partners
- Build strong executive-level relationships with client stakeholders, including CFOs, COOs, and Heads of Operations
- Identify client pain points and position tailored business process transformation solutions, enabled by automation, AI, and industry accelerators
- Collaborate with solution architects, pricing teams, legal, and delivery to structure winning, commercially sound proposals
- Stay current on industry trends, competitive positioning, and emerging technologies relevant to BPO and digital operations
- Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards
Requirements:
- 15+ years of experience in BPO / Business Process Services sales with a deep understanding of outsourcing models
- Demonstrated success in selling large, complex, global BPO deals (>$20M TCV)
- Industry experience in Contact Center preferred
- Expertise in engaging consultatively to solve process challenges related to BFSI
- Strong financial acumen and ability to structure complex deal constructs
- Exceptional executive presence, communication, and relationship-building skills
- Experience working within or selling to Fortune 1000 clients
- Ability to bridge business value with enabling technologies such as AI, analytics, and automation
- Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams
- Track record of exceeding sales targets and contributing to revenue growth