Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. They are seeking a highly skilled Principal Product Manager to lead strategy and execution across key customer experiences and treatment categories, enhancing the user journey and delivering scalable healthcare experiences.
Responsibilities:
- Define and own strategic product roadmaps that improve user experience, foster growth, and support customers throughout their lifecycle across multiple treatment categories
- Lead projects from discovery through technical development and launch, ensuring high-quality delivery and continuous iteration based on data and customer insights
- Identify friction points in the user journey and partner with design, engineering, research, operations, and clinical teams to build empathetic and accessible solutions
- Consolidate input from marketing, category management, medical, and technical stakeholders to inform product decisions and accelerate adoption of key offerings
- Break down complex or behind-the-scenes systems into phased deliverables that provide incremental value while supporting long-term scalability
- Prioritize product investments using structured evaluation of business impact, user value, technical feasibility, and organizational readiness
- Define success metrics for mission-critical features and monitor performance post-launch, driving continuous improvements based on data and feedback
- Provide thought partnership across UX, growth, and operational functions, aligning cross-functional teams and ensuring shared understanding
- Collaborate closely with engineering teams, diving into technical decisions when needed and translating technical concepts for non-technical partners
- Champion a culture of experimentation, data-driven decision-making, and continuous improvement
- Mentor peers and contribute to the evolution of product practices, frameworks, and organizational processes
Requirements:
- 8+ years of Product Management experience building and shipping consumer products, ideally in growth, healthcare, or subscription-based mobile applications
- Proven success delivering impactful products that customers love and that drive measurable business results
- Strong strategic thinking, systems-level problem solving, and the ability to move fluidly between high-level vision and detailed execution
- Experience leading cross-functional teams and influencing stakeholders across all levels of an organization
- Familiarity with product analytics tools (e.g., Looker, Amplitude), experimentation platforms (e.g., Growth Book), and user research methods
- Ability to work closely with engineers, understand technical constraints, and participate in technical tradeoff discussions
- Empathy for users navigating sensitive health concerns and passion for leveraging technology to improve healthcare access and outcomes
- Experience creating scalable processes from scratch in fast-paced, operationally complex environments
- Bachelor's or Master's degree in Business, Computer Science, Engineering, Data Science, or a related field