Senior Product Manager – Intelligence Catalog

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. They are seeking a Senior Product Manager to own and evolve the Intelligence Catalog, ensuring that every Smarsh product benefits from consistent, high-quality, explainable intelligence.

Responsibilities:

• Own the Intelligence Catalog
• Define and evolve the Intelligence Catalog’s taxonomy, metadata structures, detection labels, enrichment signals, and classification schemas
• Manage how intelligence is created, governed, evaluated, refreshed, and retired
• Drive noise-reduction methodologies and precision/recall improvements across all catalog intelligence
• Partner with Applied ML to define evaluation frameworks, labeling strategies, annotation workflows, and model governance standards
• Ensure catalog intelligence is consistently delivered across Smarsh’s product suite
• Develop a scalable intake process for new intelligence requests, use cases, and customer-driven requirements
• Build and optimize a scalable delivery process ensuring intelligence availability, versioning, and rollout across product teams
• Ensure required services (classification, enrichment, detection, scoring, metadata exposure, etc.) exist and are aligned with catalog needs — collaborating with platform and engineering owners
• Drive creation of a unified intelligence experience across Smarsh’s product portfolio
• Lead customer partnership programs to co-develop new intelligence patterns, detection strategies, and GenAI review experiences
• Gather deep feedback from lighthouse customers to drive roadmap priorities, quality improvements, and new use cases
• Work closely with Customer Success and Product teams to understand performance gaps and opportunities for precision/recall improvements
• Define and own catalog KPIs including precision/recall, noise reduction, signal quality, and MTTR for new intelligence delivery
• Champion responsible AI and model governance practices for catalog-supported intelligence
• Establish processes for versioning, auditability, explainability, and risk management of catalog intelligence
• Serve as the intelligence product expert for internal teams — Product, Engineering, Applied ML, Legal, Compliance, InfoSec, and Customer Success
• Drive alignment on firm-wide intelligence priorities, ensuring the right models and signals are being developed and iterated
• Partner with product teams to ensure catalog intelligence is integrated effectively into customer-facing workflows

Requirements:

• 5+ years of Product Management experience, including ownership of a data, AI/ML, intelligence, or platform product
• Strong understanding of AI/ML fundamentals, including model evaluation, labeling, annotation strategies, and how to apply precision/recall tradeoffs
• Experience working with Data Science or Applied ML teams as core partners
• Excellent communication skills — able to articulate complex technical concepts to cross-functional teams
• Proven ability to work with internal product teams to drive adoption of shared capabilities
• Highly organized, detail-oriented, and able to manage multiple streams of work simultaneously
• Experience in Compliance, Surveillance, Legal, InfoSec, or Financial Crime domains
• Experience with model governance or model risk management frameworks
• Experience in enterprise SaaS environments, especially in regulated industries
• Experience driving noise reduction or precision/recall optimization initiatives
• Data Science or Quantitative background