Senior Program Manager, Sales Engineering (Operations)

Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for operational improvements. The Program Manager for Sales Engineering will build and oversee programs that enhance team productivity and connectivity, contributing to a more efficient supply chain and safer roadways.

Responsibilities:

• Join the SE Operations Team to drive continuous improvements in the efficiency, quality and impact of the Global Sales Engineering Team
• Partner with Senior Leadership to plan, budget for, and maintain key operational programs that drive Samsara’s Global Sales Engineering Team
• Build and maintain cross functional relationships across Sales, Product, Marketing, Engineering, Customer Outcomes and more that foster transparency and collaboration between departments
• Ensure SE program information is communicated to all stakeholders in the form of process updates, project status reports, and performance against KPI’s
• Build, maintain, and evolve core processes used by the SE Team, focusing on sales engagement, trial execution, and technical acumen
• Work with enablement teams on talent management strategy, from initial SE ramp period through advanced industry and technical training. Heavy focus on ensuring all SE’s can deliver high quality technical sales demonstrations
• Track progress and run change management for all planned projects involving the SE organization

Requirements:

• A passion for new technologies, especially as they apply to the Industrial IoT space
• Bachelor's degree in Engineering or related field
• 5+ years successfully operating in one or more of the following disciplines: Sales Engineering, Business Systems Management, Product Operations Management, Program Management
• Experience driving comprehensive organizational strategy via centralized reporting, including project status and process health
• Experience building processes and enablement strategies resulting in measurable increases in organizational productivity and efficiency
• A firm understanding of business process automation, and experience driving cross-functional initiatives to completion
• Exposure to working directly with prospects and/or customers in a pre-sales or customer success capacity
• Experience designing and implementing Sales Engineering programs and processes
• The ability to deliver complex B2B systems integration projects and workflows
• Experience with data integrity, data quality, data migration and data maintenance
• Experience with Jira and Confluence
• Familiarity with Salesforce
• Familiarity with LMS
• Familiarity with AI tools