Disability Sales & Account Manager

Dane Street is a leading provider of IME and Peer Review Services to the Disability, Workers’ Compensation, Auto, and Group Health marketplaces. They are seeking a National Account Manager to retain and expand existing client relationships while proactively generating new business opportunities through outreach and consultative sales efforts.

Responsibilities:

• Identify and pursue new revenue opportunities within existing and new accounts
• Working with Dane Street’s Director of Operations, QA Staff and Business Analyst team to ensure client satisfaction and effective problem resolution
• Developing strong Manager/Requester and Senior Leadership relationships across Dane Street’s accounts
• Generating strong goodwill within the existing account user base
• Creating and executing a strategic account plan for all Dane Street clients
• Growing revenue and referral volume within all top target accounts
• Proactively identify risks and resolve client concerns
• Conduct outreach to prospective clients through networking, referrals and targeted prospecting
• Provide weekly reporting on account health, growth opportunities and sales activities
• Support special projects and cross-functional initiatives as needed

Requirements:

• Strong relationship-building skills
• Problem-solving and analytical abilities
• Business development experience
• Ability to retain and expand existing client relationships
• Proactively generate new business opportunities through outreach, referrals and consultative sales efforts
• Identify and pursue new revenue opportunities within existing and new accounts
• Work with Director of Operations, QA Staff and Business Analyst team to ensure client satisfaction and effective problem resolution
• Develop strong Manager/Requester and Senior Leadership relationships across accounts
• Generate goodwill within the existing account user base
• Create and execute a strategic account plan for all clients
• Grow revenue and referral volume within all top target accounts
• Proactively identify risks and resolve client concerns
• Conduct outreach to prospective clients through networking, referrals and targeted prospecting
• Provide weekly reporting on account health, growth opportunities and sales activities
• Support special projects and cross-functional initiatives as needed
• Excellent communication skills, both written and verbal
• Strong sense of urgency to meet clients' expectations
• Passionate customer service orientation
• Ability to confidently initiate outreach and develop new client relationships
• Excellent time management and attention to detail
• Strong presentation and negotiation skills
• Track record of client retention and revenue growth
• Experience navigating web-based systems efficiently, including Google Docs
• Exceptional communication skills with a clear understanding of company business lines
• Ability to apply critical thinking, manage time efficiently and meet specific deadlines
• Computer literacy and typing skills
• In-depth understanding of the Disability marketplace with LTD claims or clinical experience
• An Associate's Degree or Bachelor's Degree
• Disability Claims experience in an insurance setting
• 1 – 3 years in Account Management, Business Development, or client-facing sales roles
• Experience with outbound outreach, prospecting, or revenue generation