Virtual - Outbound Business Sales Representative

Comcast is the nation’s largest technology provider to small businesses and a leading service provider to the Enterprise market. They are seeking a Virtual Outbound Business Sales Representative responsible for generating sales through outbound cold calling and lead generation, focusing on selling Comcast Internet, Voice, and TV services to small and mid-sized businesses.

Responsibilities:

• Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers
• Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics
• Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills
• Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads
• May partner with field to provide referral of complex opportunities to the outside sales organization
• Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately
• Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled
• Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

Requirements:

• Selling Comcast Business Mobile is a requirement
• Wireless experience strongly preferred
• Working a sales funnel is a requirement
• High School Diploma / GED
• 2-5 Years of relevant work experience