Director, Project Management

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Director, Project Management will oversee enterprise process improvement initiatives and lead complex cross-functional programs, ensuring alignment with governance standards and business priorities.

Responsibilities:

• Lead enterprise-level programs and complex initiatives from intake through execution and closure, ensuring alignment to EPM governance and SOM standards
• Oversee scope, schedule, budget, risks, and dependencies across multiple workstreams
• Provide clear, concise program status reporting and recommendations to executive and senior leadership
• Drive process optimization initiatives using EPM and SOM frameworks to improve consistency, efficiency, and scalability
• Identify gaps in current workflows and lead efforts to standardize and simplify processes across teams
• Ensure adherence to project management best practices, tools, and templates
• Apply end-to-end Revenue Cycle Management (RCM) expertise to initiatives impacting front-end, mid-cycle, and back-end operations
• Partner with Operations, Technology, and Client Delivery leaders to ensure solutions are operationally viable and sustainable
• Lead and mentor project managers and program team members assigned to enterprise initiatives
• Facilitate governance forums, steering committees, and working sessions
• Act as a key liaison between business, operations, and technology stakeholders

Requirements:

• Bachelor's degree required
• 8+ years of progressive experience in Project or Program Management, preferably in healthcare or complex service organizations
• Strong end‑to‑end (E2E) Revenue Cycle Management (RCM) expertise required
• Proven experience leading large, cross‑functional programs with multiple dependencies
• Demonstrated knowledge of PMO / EPM governance models and structured delivery frameworks
• Lean Six Sigma Black Belt or Green Belt strongly preferred
• Experience leading process improvement, operational excellence, or transformation initiatives
• Healthcare services, revenue cycle outsourcing, or large-scale operational environments preferred
• PMP or equivalent project management certification a plus