Business Development Representative

Ricoh USA, Inc. is an integrated solutions provider that empowers digital workplaces. They are seeking a Business Development Representative (BDR) who will be responsible for identifying and developing new business opportunities through proactive outbound prospecting, collaborating closely with the sales team to build a strong pipeline of prospects.

Responsibilities:

• Proactively engage potential customers through outbound prospecting (email, phone, social media, etc.) to schedule appointments for the sales team
• Qualify inbound leads based on defined criteria and route them to the appropriate sales representative
• Drive consistent activity to support pipeline development and achieve quotas
• Collaborate with sales and management teams to build and maintain a qualified prospect pipeline
• Respond promptly to customer inquiries and nurture leads into qualified opportunities
• Maintain accurate records of interactions and ensure all leads are entered into CRM and sales automation tools
• Develop and implement strategies to optimize outbound prospecting processes
• Partner with marketing and sales teams to align lead generation, qualification, and sales efforts
• Analyze lead data to identify trends and areas for improvement
• Stay current with industry trends and best practices in sales development
• Enhance product knowledge through regular training sessions
• Follow established sales cadence, including researching accounts, identifying key players, generating interest, and developing accounts
• Report weekly results and activity milestones, both qualitative and quantitative
• Perform other duties as assigned

Requirements:

• Bachelor's degree in Business Administration, Marketing, Sales, or related field (required)
• 5–10 years of experience in business development, sales, or marketing (required)
• Proficiency with CRM software, marketing automation, and sales tools (required)
• Results-driven, self-motivated, and capable of working independently to achieve targets
• Ability to work independently and collaboratively within teams
• Strong time-management and organizational skills
• Proficiency in Microsoft Office applications
• Excellent written and verbal communication skills
• Ability to build rapport, overcome objections, and maintain a forward-thinking mindset
• Strong analytical and reporting skills
• Ability to manage multiple projects simultaneously
• Excellent interpersonal skills for engaging with both internal teams and external customers
• Comfortable communicating with all levels within a prospect's organization and presenting to sales and marketing leadership