Ricoh USA, Inc. is an integrated solutions provider that empowers digital workplaces. They are seeking a Business Development Representative (BDR) who will be responsible for identifying and developing new business opportunities through proactive outbound prospecting, collaborating closely with the sales team to build a strong pipeline of prospects.
Responsibilities:
- Proactively engage potential customers through outbound prospecting (email, phone, social media, etc.) to schedule appointments for the sales team
- Qualify inbound leads based on defined criteria and route them to the appropriate sales representative
- Drive consistent activity to support pipeline development and achieve quotas
- Collaborate with sales and management teams to build and maintain a qualified prospect pipeline
- Respond promptly to customer inquiries and nurture leads into qualified opportunities
- Maintain accurate records of interactions and ensure all leads are entered into CRM and sales automation tools
- Develop and implement strategies to optimize outbound prospecting processes
- Partner with marketing and sales teams to align lead generation, qualification, and sales efforts
- Analyze lead data to identify trends and areas for improvement
- Stay current with industry trends and best practices in sales development
- Enhance product knowledge through regular training sessions
- Follow established sales cadence, including researching accounts, identifying key players, generating interest, and developing accounts
- Report weekly results and activity milestones, both qualitative and quantitative
- Perform other duties as assigned
Requirements:
- Bachelor's degree in Business Administration, Marketing, Sales, or related field (required)
- 5–10 years of experience in business development, sales, or marketing (required)
- Proficiency with CRM software, marketing automation, and sales tools (required)
- Results-driven, self-motivated, and capable of working independently to achieve targets
- Ability to work independently and collaboratively within teams
- Strong time-management and organizational skills
- Proficiency in Microsoft Office applications
- Excellent written and verbal communication skills
- Ability to build rapport, overcome objections, and maintain a forward-thinking mindset
- Strong analytical and reporting skills
- Ability to manage multiple projects simultaneously
- Excellent interpersonal skills for engaging with both internal teams and external customers
- Comfortable communicating with all levels within a prospect's organization and presenting to sales and marketing leadership