Lead Business Systems Analyst

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. As a Lead Business Systems Analyst, you'll architect scalability for Snyk's global RevOps ecosystem and collaborate with various teams to automate core business processes and ensure innovative internal systems.

Responsibilities:

• Lead the GTM application roadmap from prioritization to execution, ensuring our tech stack evolves ahead of the business
• Collaborate cross-functionally with RevOps, Sales, and Marketing leadership to solve complex bottlenecks and automate core business processes
• Design and document scalable system architectures and functional requirements within Salesforce and our broader GTM tooling
• Drive high-impact strategic initiatives by translating pain points into elegant, automated technological solutions
• Own the quality lifecycle by facilitating complex system testing and ensuring flawless, "zero-defect" technology releases
• Influence long-term scalability by partnering with Product Owners to optimize our Salesforce instance for a global, remote-first workforce

Requirements:

• Deep expertise in the Salesforce ecosystem and a thorough understanding of RevOps best practices
• Strong technical analytical skills, with a proven track record of documenting complex business process flows and functional designs
• A 'Bias for Action' mindset—you thrive in fast-paced environments and prefer iterative progress over stagnant perfection
• Excellent communication skills, with the ability to bridge the gap between technical developers and business stakeholders
• Curiosity and problem-solving grit, especially when navigating the challenges of a geographically distributed, global organization
• Have previous experience as a Salesforce Administrator or Consultant in a high-growth SaaS environment
• Are 'ridiculously easy to work with'—you build bridges across diverse teams and make complex projects feel like a breeze
• Have experience with a wide variety of GTM integrated systems (Marketo, Gainsight, etc.)
• Can turn a messy whiteboard session into a crystal-clear process map that keeps the whole room aligned and inspired