Senior Business Development Representative

FlexFactor is the first AI-powered platform that identifies and intercepts false payment declines in real time. As a Senior Business Development Representative, you will generate qualified pipeline by engaging merchants and payments leaders, focusing on identifying business problems and creating high-intent opportunities for the sales team.

Responsibilities:

• Identify and engage target merchants and strategic accounts through personalized outbound prospecting across email, phone, and LinkedIn
• Research accounts and stakeholders to understand payment, revenue, and customer experience challenges prior to outreach
• Generate qualified meetings and opportunities by clearly articulating business value and urgency
• Multi-thread into buying committees across finance, payments, risk, ecommerce, and operations leadership
• Maintain accurate activity, notes, and opportunity context within the CRM
• Partner with Account Executives to prepare for meetings and ensure smooth opportunity handoff
• Continuously test and improve outbound messaging, targeting, and sequencing strategies
• Share market feedback and insights to help shape positioning and go-to-market strategy
• Support and mentor junior BDRs by sharing best practices and improving team performance

Requirements:

• 1–5+ years of experience in an outbound BDR/SDR or similar pipeline-generation role
• Demonstrated track record of booking qualified meetings and creating sales pipeline (not just hitting activity metrics)
• Experience prospecting into mid-market or enterprise stakeholders, including director-level and above
• Strong written and verbal communication skills with the ability to personalize outreach
• Ability to research accounts, identify business problems, and tailor messaging to different personas
• Comfortable multi-threading across finance, payments, risk, operations, or technical teams
• Organized and disciplined in managing outreach, follow-ups, and CRM hygiene
• Curious, coachable, and competitive with a desire to continuously improve
• Experience selling or prospecting into ecommerce, fintech, payments, fraud/risk, or SaaS environments
• Familiarity with tools such as Salesforce, Salesloft/Outreach, LinkedIn Sales Navigator, or similar
• Interest in progressing into an Account Executive or closing role