SmartRent is revolutionizing the rental housing industry with an innovative end-to-end platform. As a Product Manager, you will lead the product development lifecycle, working with various teams to enhance features and improve user experiences.
Responsibilities:
- Drive product development from existing feature enhancements to entirely new epics
- Collect and translate business requirements into detailed technical documentation containing thorough acceptance criteria
- Work hands-on with designers to constantly iterate and improve the UI/UX
- Attend scrums, retrospectives and planning meetings while taking detailed notes with clearly defined action items
- Participate in agile activities such as backlog grooming, feature prioritization and sprint planning
- Define and ensure user acceptance and testing criteria is captured and followed throughout the QA
- Maintain a direct line of communication with power users
- Work closely with support, operations and sales to understand existing friction points
- Aggregate feedback from all channels to drive priority
- Create exciting release notes for internal teams and end users
- Build and maintain user personas, journey maps and product roadmaps
- Assist our design team in the creation of product prototypes, wireframes and mockups
- Maintain internal training tools, user guides and knowledge base articles
- Communicate effectively with all internal teams and external entities teams to set accurate expectations and proper timelines for product delivery
Requirements:
- Bachelor's Degree in Computer Science, Engineering, Business or related technical degree
- 2+ years of experience as a Product Manager, Business Systems Analyst and/or Jr. Product Manager capacity
- Highly analytical and diligent personality with ability to constantly solve problems and quickly plan out new features
- Expertise in researching, defining and documenting complex business processes
- Ability to understand customer needs, business goals and competitive pressures with the ability to convert those into technical documents
- High aptitude to proactively develop customer relationships by empathizing, understanding, anticipating, and providing solutions to customer needs
- Experience defining a product roadmap and prioritizing features based on end user needs
- Successful track record of collaboration with key stakeholders
- Excellent communication and presentation skills
- Proficient with common productivity and collaboration tools
- Familiarity with JIRA, Confluence, Figma, Sketch, Github, Prototyping
- Must be passionate about the business with a constant desire to learn more and improve the user experience!
- Experience in Multifamily residential housing industry
- Experience working on SaaS (Software-as-a-Service) products