Staff Product Manager

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. They are seeking a Staff Product Manager to lead core product initiatives in building Maze’s research-grade AI assistant, driving strategy, roadmap, and execution for high-impact AI use cases.

Responsibilities:

• Spend a lot of time with our customers and users to deeply understand their needs
• Develop key parts of our product roadmap, marrying customers’ needs with our product vision
• Empower your team by giving context, setting direction, and building alignment
• Drive customer-focused decisions, clear prioritization, and efficient execution
• Coordinate cross-functionally with leadership, go-to-market teams, and other key stakeholders across the company
• Build processes that will scale as our team and company go through rapid growth
• Operate as a force-multiplier: mentor PMs, elevate product quality, and raise the bar for product thinking, speed, and decision rigor
• Ship fast in a dynamic environment—validate quickly, iterate with real users, and make pragmatic calls that balance craft, risk, and impact

Requirements:

• 6+ years as a Product Manager in a B2B or B2B2C SaaS environment (bonus points for AI/ML experience)
• Proven ability to leverage quantitative (metrics, analytics) and qualitative (research, user feedback) data for product prioritization and decision-making
• High customer empathy and strong product craft, coupled with meticulous attention to detail
• A track record of shaping and successfully launching products in ambiguous and evolving landscapes
• Outstanding written and verbal communication skills
• A history of taking initiative, owning outcomes, and consistently delivering results
• Effective collaboration with cross-functional partners
• A mission-first approach, understanding that success is measured by the product and team's achievements