Field Solutions Engineer - Global

SHI International Corp. is a global provider of IT solutions and services, helping organizations change the world through technology. The Solutions Engineer collaborates with account teams to design tailored infrastructure solutions for customer data centers, build technical relationships, and manage technology opportunities across various domains.

Responsibilities:

• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies
• Design and propose tailored infrastructure solutions that align with customers' business objectives
• Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information
• Provide product training and technical education to the sales team and customers
• Act as a trusted IT advisor for customers, partnering with Field Account Executives
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces
• Develop solutions that fit customers’ needs and budgets through strategic planning
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management
• Educate and develop sales teams on technical selling, product training, services, and technology trends

Requirements:

• Completed Bachelor's Degree or relevant work experience required
• 3-5 years of experience in a similar role
• Ability to travel to SHI, Partner, and Customer Events
• Experience working in complex Data Center sales opportunities - Intermediate
• Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
• Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate
• Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix