Senior Manager, Ecommerce Business Development Operations

Vox Media is seeking a Senior Manager for their Ecommerce Business Development Operations team to lead post-sale execution and operational management across partnerships. The role focuses on driving operational efficiency, supporting revenue growth, and collaborating with various internal stakeholders to ensure successful campaign delivery.

Responsibilities:

• Own post-sale execution and operational management for key direct retailer and affiliate network partnerships, with a focus on high-revenue campaigns and initiatives
• Partner closely with Partnerships to support campaign execution, optimization, and performance improvements that drive incremental affiliate revenue
• Lead cross-functional initiatives to improve workflows, operational processes, and scalability across ecommerce partnerships
• Identify and implement process improvements, documentation, and automation opportunities to support team efficiency and growth
• Provide operational support for ecommerce campaigns, including planning, launches, performance tracking, optimization, wrap reporting and case study creation
• Coordinate with Editorial, Branded Content, Audience Development, Partnerships, Finance, Legal and other internal stakeholders to ensure accurate, timely campaign delivery
• Support affiliate link coding, QA, and ongoing content optimization in partnership with Editorial and Revenue Optimization to ensure accurate tracking and maximize monetization performance
• Manage and maintain accurate campaign, partner, and revenue tracking in Salesforce and Boostr, ensuring data integrity across the post-sale lifecycle and supporting forecasting, reporting, and partner reviews
• Analyze affiliate and campaign performance data to surface insights, identify opportunities, and inform partner and internal discussions
• Build and maintain reporting frameworks to support forecasting, partner performance reviews, and renewal or upsell conversations

Requirements:

• 4–6 years of experience in affiliate operations, ecommerce partnerships, account management, or digital media/marketing operations, preferably within a publisher environment
• Demonstrated ability to manage complex, revenue-driving campaigns and initiatives from execution through reporting
• Strong analytical skills with experience translating data into actionable insights
• Clear, effective communicator with strong cross-functional collaboration and stakeholder management skills
• Highly organized, detail-oriented, and process-focused, with the ability to manage multiple priorities
• Experience working with affiliate platforms such as CJ, Impact, Rakuten, ShareASale, Awin, or similar
• Advanced proficiency in Excel or Google Sheets; familiarity with Lookr, Salesforce, Boostr, Asana
• Self-directed operator who can ramp quickly and drive work forward in a fast-paced, deadline-driven environment