Teladoc Health is a leader in virtual care, empowering individuals to live healthier lives. The Senior Product Manager, Growth will own the roadmap for visit growth, focusing on removing barriers to care through UX optimization and cross-functional collaboration.
Responsibilities:
- Own the visit growth roadmap: prioritize investments in UX, discovery, and conversion that turn intent into completed visits
- Ship with cross-functional teams: partner with design, engineering, data, clinical, operations, and marketing to eliminate barriers to care
- Optimize conversion funnels: use quantitative and qualitative insights to identify drop-off points and prioritize high-impact experiments
- Build measurement frameworks: define success metrics and create visibility into what's working, what's not, and why
- Balance growth with trust: ensure every optimization reinforces clinical integrity and member trust
- Bring sharp product instincts: apply discerning judgement to balance quantitative signals with intuition; elevate the bar on UX polish, interaction design, and end-to-end coherence even when the metrics don't demand it
Requirements:
- 5+ years of product management experience building and shipping consumer products, the majority in growth focused roles
- Growth experience on mass-scale B2C products, bonus for multiple payment/revenue models
- Skilled in hypothesis-driven development, experimentation, funnel optimization, and making data-informed decisions to guide product decisions
- Technical background or ability to work effectively with engineering teams
- Empathy for users navigating health concerns and passion for leveraging technology to improve healthcare access and outcomes
- Exceptional communication and stakeholder management skills
- Comfortable operating in fast-paced, ambiguous environments