Inside Sales Account Manager - Southwest Territory

Connection is a company that guides the connection between people and technology, helping customers manage their IT needs. The Inside Sales Account Manager will be responsible for prospecting potential customers, developing relationships with decision-makers, and collaborating with internal partners to ensure a high-quality customer experience.

Responsibilities:

• Prospecting 60 or more potential customers daily to secure new buying accounts/logos
• Identify, develop, and maintain relationships with as many decision-makers within the companies you are prospecting
• Uncover organizational pain points and areas of potential investment
• Provide Solutions
• Ask for their business
• Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision-making
• Collaborate with internal partners to ensure your customers receive a 'Best in Class' experience with every deal
• Balancing between the different tools available to you to dive deeper and create personalized messages that add value

Requirements:

• Ability to develop rapport and maintain strong working relationships with internal and external customers
• Outstanding communication, listening skills, customer service, patience, and relationship-building skills
• Ability to communicate effectively both orally and in writing
• Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations
• Excellent negotiation skills
• Demonstrate attention to detail
• Successfully working independently in a fast-paced environment
• Working knowledge of the Microsoft Office Suite
• 1-2 years of practical experience with B2B sales preferred
• Prior cold-calling experience is helpful