Associate Manager, Sales Enablement, SMB New Verticals

DoorDash is a technology and logistics company focused on empowering local economies. They are seeking an Associate Manager for Sales Enablement to refine and deliver onboarding programs for their SMB New Verticals, enhancing sales team efficiency and effectiveness through continuous learning and strong cross-functional partnerships.

Responsibilities:

• Own the enablement lifecycle for SMB New Verticals from content creation to delivery to reporting—ensuring training is tailored, engaging, and rooted in measured adoption
• Lead onboarding and role-specific upskilling programs, customizing content and delivery formats to meet the needs of SMB NV sellers
• Host recurring office hours, Q&A sessions, and feedback-driven forums to strengthen seller confidence and product proficiency
• Partner closely with Product, Product Marketing, and Strategy & Ops to support new feature, tooling, and process enablement for SMB New Verticals sellers
• Translate cross-functional updates into clear, concise, seller-ready communications and training materials
• Support the design and delivery of training for new products or processes, contributing to cross-functional development where needed
• Track training engagement, satisfaction, and adoption metrics; analyze data to identify gaps and continuously improve the learner experience
• Surface insights to the Enablement team and cross-functional partners proactively, highlighting risks, blockers, or opportunities for improvement
• Build strong working relationships with SMB New Verticals Sales Leaders, RevOps, Product, and Marketing partners
• Serve as the connective tissue between what sellers need and what cross-functional teams are preparing to roll out—representing SMB New Verticals perspectives in training and activation planning
• Maintain LOB-specific content repositories, workflows, and delivery channels to ensure materials are accurate, current, and easy to access
• Support the coordination of calendars, communication plans, readiness timelines, and enablement workflows
• Contribute to the team’s culture by collaborating with peers, sharing best practices, and co-creating improvements to enablement processes

Requirements:

• 5-7 years of experience in sales enablement, L&D, sales operations, or a related GTM function
• Strong training execution skills—comfortable facilitating sessions, building content, and guiding learners with clarity and confidence
• Operate with precision, dependability, and ownership, completing medium-complexity projects end-to-end with minimal oversight
• Excellent verbal and written communicator, able to simplify complexity and influence stakeholders across sales and product teams
• Proactive, surfacing risks, blockers, and opportunities early and communicating status updates openly
• Data-driven mindset, using engagement and performance metrics to evaluate program effectiveness and inform improvements
• Familiarity with CRM platforms (e.g., Salesforce) and sales enablement tools (e.g., Outreach, Chorus, or similar)
• Thrive in collaboration—partnering effectively with Sales, Product, RevOps, and others to build cohesive, relevant enablement experiences
• Contribute positively to team culture, recognizing peers, sharing knowledge, and helping build an inclusive, high-performing environment
• Eager to grow into broader responsibilities over time—expanding influence, building deeper domain expertise, and contributing to cross-functional training development
• Experience supporting sellers in a high velocity SMB environment