Lennox is a leading provider of climate-control solutions with a legacy of 130 years in the HVAC and refrigeration industry. The Business Development Manager - Multi Family will focus on growing revenue and market share through new construction sales and managing relationships with developers and specification partners in the multifamily sector.
Responsibilities:
- Manage and develop strong relationships with Allied Developer and specification partners, distributors, and internal team members to ensure high customer satisfaction and positive long-term relationships
- Maintain a strong understanding of the HVAC and Multifamily industries, including emerging trends and regulations
- Demonstrate a technical application ability to align with the Developer community both with MagicPak and Residential Split System design
- Partner with various internal team members to ensure cohesive and impactful relationships
- Serve as the main point of contact for key customers, addressing their needs, concerns, and inquiries
- Monitor and report on market trends and customer feedback to provide insights and recommendations to reach organizational objectives
- Identify new developer prospects in the multi-family product category
- Participate in new product introductions associated to multi-family products
- Present strategic business development opportunities and updates to leadership
- Manage pricing contracts and long-term agreements
- Remote position with 60% travel
Requirements:
- Requires a bachelor's degree or an equivalent combination of education and experience
- Requires at least 5 years related experience
- Requires strong initiative, excellent communication, and interpersonal skills to build and maintain relationships with customers and internal stakeholders. Candidate must demonstrate exceptional skills in building relationships, active listening, and persuasive communication
- Must have knowledge of principles and methods for coaching, displaying, promoting, and selling products or services
- Must exhibit strong strategic thinking and analytical skills, with the ability to analyze data and identify trends
- Additionally, must have effective negotiation experience and the ability to navigate and solve complex business challenges
- Proficient with Microsoft Office products including, but not limited to, Word, Excel, and Outlook
- Must be able to lean and adopt Customer Relationship Management software
- Must have the ability to effectively communicate and present on an executive level
- Industry and HVAC product knowledge preferred
- Experience in Two-Step Distribution Model preferred