Sr Director, Product Management, Residential Tax

Cotality is a leading company in the property industry focused on making it faster, smarter, and more people-centric. The Sr Director of Product Management for Residential Tax will oversee product strategy, market research, and team leadership to enhance Residential Tax solutions, driving customer retention and revenue growth.

Responsibilities:

• Conduct in-depth market, client, and competitive research to identify opportunities for improving how clients manage, pay, monitor, and comply with Residential Tax obligations across servicing and escrow operations
• Identify and prioritize new revenue generating opportunities by analyzing customer workflows, regulatory requirements, technology trends, data assets, and competitive gaps within the Residential Tax landscape
• Monitor industry, regulatory, and legislative trends and assess their impact on product strategy, client value, and long-term investment priorities
• Define and own the Residential Tax product strategy and multiyear roadmap, including prioritized initiatives, business justification, investment requirements, and expected ROI
• Partner with senior leaders to establish long term strategic plans and objectives; lead new product definition and business cases across functions
• Support business plans and strategic decisions with financial modeling, pricing strategy, revenue forecasting, and profitability analysis
• Achieve revenue growth, retention, and profitability targets across the Residential Tax product portfolio
• Provide leadership and direction to Product Management teams, ensuring strong discovery practices, clear requirements, disciplined execution, and successful delivery of product milestones
• Collaborate closely with Engineering, Operations, Compliance, and Data teams to ensure scalable, compliant, and reliable product delivery aligned with client and regulatory needs
• Ensure product plans are fully integrated with enterprise strategies, operational capabilities, and go to market execution
• Partner with Sales, Account Management, Solutions Consulting, and Product Marketing to position current and future Residential Tax offerings, support sales motions, and enable successful client adoption
• Guide pricing, packaging, distribution, and competitive positioning decisions
• Engage directly with clients to understand strategic challenges, future operating models, and emerging needs
• Lead and represent the company at key industry organizations, conferences, and forums, articulating the value and vision of Residential Tax solutions
• Manage relationships with key internal and external stakeholders, including regulators, legislators, industry associations, vendors, and strategic partners, as appropriate
• Act as a trusted executive partner across the organization, driving alignment, influence, and clarity on Residential Tax product priorities
• Executive ownership of Residential Tax Product Management strategy and outcomes
• Direct leadership of Product Managers and analysts
• Cross functional influence across Product, Engineering, Operations, Sales, Marketing, Compliance, and external partners
• Accountability for product performance, growth, and market leadership

Requirements:

• Conduct in-depth market, client, and competitive research to identify opportunities for improving how clients manage, pay, monitor, and comply with Residential Tax obligations across servicing and escrow operations
• Identify and prioritize new revenue generating opportunities by analyzing customer workflows, regulatory requirements, technology trends, data assets, and competitive gaps within the Residential Tax landscape
• Monitor industry, regulatory, and legislative trends and assess their impact on product strategy, client value, and long-term investment priorities
• Define and own the Residential Tax product strategy and multiyear roadmap, including prioritized initiatives, business justification, investment requirements, and expected ROI
• Partner with senior leaders to establish long term strategic plans and objectives; lead new product definition and business cases across functions
• Support business plans and strategic decisions with financial modeling, pricing strategy, revenue forecasting, and profitability analysis
• Achieve revenue growth, retention, and profitability targets across the Residential Tax product portfolio
• Provide leadership and direction to Product Management teams, ensuring strong discovery practices, clear requirements, disciplined execution, and successful delivery of product milestones
• Collaborate closely with Engineering, Operations, Compliance, and Data teams to ensure scalable, compliant, and reliable product delivery aligned with client and regulatory needs
• Ensure product plans are fully integrated with enterprise strategies, operational capabilities, and go to market execution
• Partner with Sales, Account Management, Solutions Consulting, and Product Marketing to position current and future Residential Tax offerings, support sales motions, and enable successful client adoption
• Guide pricing, packaging, distribution, and competitive positioning decisions
• Engage directly with clients to understand strategic challenges, future operating models, and emerging needs
• Lead and represent the company at key industry organizations, conferences, and forums, articulating the value and vision of Residential Tax solutions
• Manage relationships with key internal and external stakeholders, including regulators, legislators, industry associations, vendors, and strategic partners, as appropriate
• Act as a trusted executive partner across the organization, driving alignment, influence, and clarity on Residential Tax product priorities
• Executive ownership of Residential Tax Product Management strategy and outcomes
• Direct leadership of Product Managers and analysts
• Cross functional influence across Product, Engineering, Operations, Sales, Marketing, Compliance, and external partners
• Accountability for product performance, growth, and market leadership