Cross Dock Warehouse Supervisor / Operations Lead - Tallahassee

Description

 Job Summary
We are seeking a hands-on, reliable Cross-Dock Warehouse Supervisor to lead daily operations at our cross-dock facility. You will oversee efficient inbound/outbound freight flow with minimal storage, directly manage a team of 3 non-CDL drivers (including scheduling work hours, handling PTO/absences, and hiring as needed), serve as a backup driver during coverage gaps, perform accurate driver check-ins and paperwork submission, and ensure overall compliance, safety, and productivity in a fast-paced environment.

 Key Responsibilities

• Oversee all cross-dock warehouse operations, including receiving inbound shipments, sorting/transloading freight, staging, and dispatching outbound loads with minimal to zero long-term storage to maximize throughput and meet tight delivery windows.
• Directly manage, coach, and supervise a team of 3 non-CDL drivers: assign daily routes/tasks, monitor performance and safety, conduct regular check-ins, address concerns, and provide feedback.
• Manage driver work hours and scheduling: create and maintain shift schedules, approve time-off requests (PTO, sick leave, etc.), track hours worked to ensure compliance with regulations and company policies, minimize overtime where possible, and adjust staffing to meet operational demands.
• Lead hiring and staffing efforts for the driver team: identify staffing needs, recruit candidates, conduct interviews, make hiring recommendations, and support onboarding/training of new non-CDL drivers to maintain full coverage.
• Serve as a backup non-CDL driver when regular drivers are out on PTO, sick, or unavailable—load/unload vehicles, complete delivery/pickup routes safely and on time (driving is occasional but essential for continuity).
• Perform daily driver check-ins: verify pre/post-trip vehicle inspections, hours-of-service logs (if applicable), delivery/pickup documentation, and ensure all paperwork (bills of lading, proof of delivery, manifests, etc.) is accurate, complete, and submitted promptly to administration or customers.
• Coordinate with carriers, vendors, and internal teams to schedule inbound/outbound trucks, resolve discrepancies, and maintain smooth dock flow.
• Enforce safety protocols, conduct regular safety meetings, perform workplace inspections, and ensure full compliance with DOT regulations, company policies, and OSHA standards (especially for drivers and dock activities).
• Monitor and report key performance metrics (on-time delivery, dock turnaround, error rates, driver productivity); identify and implement process improvements.
• Maintain accurate records of inventory movement, freight status, driver activities, and hours using warehouse systems or logs.
• Assist with loading/unloading, sorting, staging, and other hands-on tasks during peak periods or shortages.
• Handle minor facility maintenance, housekeeping, and equipment checks to keep the cross-dock clean, safe, and operational.

 What We Offer

• Competitive pay based on experience
• Benefits package (health, dental, vision, 401(k) with employer match, paid time off—details provided upon application)
• Opportunity to grow within a dynamic logistics operation
• Supportive team environment with direct impact on daily success

Requirements

 Preferred Skills

• Experience with driver route planning, work-hour tracking, PTO management, and small-team recruiting/hiring.
• Familiarity with safety compliance, incident reporting, and performance evaluation processes.
• Strong communication skills for team leadership, candidate interviews, and coordination with drivers/carriers.

Knowledge, Skills and Abilities:

•  High school diploma or equivalent required; associate's degree or logistics/supply chain certification preferred.
• 2+ years of experience in warehouse, distribution, or logistics operations, with at least 1 year in a supervisory/lead role managing staff schedules and/or hiring.
• Prior experience in a cross-dock environment strongly preferred.
• Valid driver's license with a clean driving record; must be able and willing to operate non-CDL vehicles (box trucks) as backup coverage.
• Strong knowledge of DOT regulations, driver logs, transportation paperwork, and basic labor scheduling practices.
• Proven leadership skills to supervise a small team, handle hiring/onboarding, resolve conflicts, and maintain high safety/performance standards.
• Excellent organizational, multitasking, and detail-oriented skills for accurate documentation and scheduling.
• Proficiency with basic computer systems (email, spreadsheets, warehouse/driver management software).
• Physical ability to lift 50–75 lbs repeatedly, stand/walk for extended periods, and work in a warehouse environment (varying temperatures).
• Flexible availability, including early mornings, evenings, or occasional weekends to support operations, driver coverage, and scheduling needs.