
Lumina Agency INC is a growing organization committed to operational excellence, safety, and long-term performance across our facilities. We believe that strong infrastructure and proactive maintenance are the foundation of productivity and success. Our team values reliability, accountability, and continuous improvement, creating an environment where professionals can grow and develop meaningful careers.
The Service Account Coordinator plays a vital role in supporting client accounts, ensuring seamless communication between internal teams and external partners. This position focuses on coordinating service activities, monitoring account performance, and maintaining high standards of operational efficiency.
You will be responsible for maintaining organized account documentation, assisting with reporting, and ensuring service deliverables are executed accurately and on schedule.
Responsibilities
Coordinate daily account activities and ensure timely service execution
Serve as a point of contact for client inquiries and internal communications
Maintain accurate account records and documentation
Monitor service timelines and track deliverables
Support reporting processes and performance analysis
Collaborate with cross-functional teams to improve service efficiency
Identify opportunities to streamline workflows and enhance client experience
Strong organizational and time-management skills
Excellent written and verbal communication abilities
Detail-oriented mindset with strong problem-solving skills
Ability to manage multiple priorities in a structured environment
Professional demeanor and client-focused approach
Proficiency in standard business software and reporting tools
Competitive salary ($55,000 – $58,000 annually)
Full-time, stable employment
Professional development and growth opportunities
Structured career advancement pathways
Collaborative and professional work environment
Skill-building through hands-on account management experience