Senior Product Manager - Enterprise Reporting Products

 

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our enterprise reporting and analytics experiences within the AXS Apex Platform. This role is responsible for defining how reporting is instrumented, structured, visualized, and consumed by clients, ensuring our data products are intuitive, powerful, and built with modern best practices. This role focuses on the productization of reporting; how metrics are exposed, how filters and permissions are applied, how visualizations are designed, and how controlled ad-hoc reporting and self-service insights are delivered to clients.

The ideal candidate is a data-driven leader who brings deep product experience designing reporting and analytics platforms in regulated or data-intensive domains (e.g., fintech, marketplaces, SaaS, or enterprise platforms). You have a strong point of view on modern reporting UX, dimensional modeling for product use cases, and how to balance flexibility with governance. You will define the roadmap for batch and real-time reporting capabilities that surface critical metrics such as ticket sales, revenue, and operational performance, while ensuring accuracy, consistency, and usability across the platform.

You will partner closely with Engineering, Data, UX, and client-facing teams to translate raw data into scalable, high-trust reporting experiences. This role will work in close alignment with the Manager of Enterprise Product to shape long-term vision, establish measurable outcomes, and deliver reporting solutions that materially improve our clients’ ability to operate and make decisions across the end-to-end event lifecycle.

 

What Will You Do?

• Define and execute a cohesive reporting product strategy focused on speed, clarity, and trust, enabling clients to operate from a single, reliable view of financial and operational performance.

• Own the design of reporting frameworks that power revenue, sales, and event performance insights across the Apex platform.

• Translate client and business needs into clear product requirements for reporting capabilities, including low-latency APIs, data freshness SLAs, real-time dashboards, and controlled ad-hoc reporting.

• Partner with UX and Analytics teams to deliver intuitive, modern visualization and interaction patterns that serve client users.

• Collaborate with Data Platform and Architecture teams to implement governance, access control, and dimensional models that support scalable real-time and batch reporting while minimizing redundancy and cost.

• Establish and track product success metrics related to adoption, performance, reliability, and decision impact.

• Communicate roadmap, progress, and insights to senior leadership and cross-functional stakeholders with clarity and confidence.

   

 

What Will You Bring?

• 4+ years of Product Management experience working in Agile environments with engineering, design, and business stakeholders

• Bachelor’s degree or equivalent practical experience.

• Demonstrated experience building data-driven product experiences, including familiarity with Snowflake, Kafka, ETL processes, and core data modeling concepts.

• Strong working knowledge of data visualization tools (e.g., Looker, Tableau, Power BI) and modern best practices for report design, interaction, and usability.

• Experience delivering financial, sales, or operational reporting solutions at scale within SaaS or enterprise B2B platforms.

• Solid understanding of data governance, data quality, and role-based access control principles.

• Experience working on integrated B2B platforms and familiarity with emerging trends in data products and self-service analytics.

• Highly organized with a proven ability to manage cross-functional delivery and navigate ambiguity in complex problem spaces.

• Excellent communicator who can simplify complex technical concepts, influence across teams, and align stakeholders around shared outcomes.

• Demonstrated ability to define problems, analyze workflows and data, and deliver iterative, high-impact improvements.

• Balanced perspective across business processes, technical systems, and user experience.

• Curious, driven problem solver with a willingness to challenge assumptions and continuously improve how insights are delivered.

• A strong test-and-learn mindset grounded in measurable outcomes.
  
  

   

Bonus points if You Have

• Experience in live entertainment, ticketing, or adjacent industries (e.g., sports, venue management, hospitality).
• Experience operating within complex, global technology organizations.

 

At AXS, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

 

Pay Scale: $97,564.50- $135,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

 

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

 

 

 

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

 

 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

 

 

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

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