Community Program Manager

Community Program Manager

About Copado:

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments.

The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.

Brief summary of role:

The Community Program Manager will execute Copado’s community programs across India, driving user group events, student chapters, hackathons, and overall operational excellence. This role supports grassroots community engagement, manages event logistics, leads volunteer enablement, and ensures measurable outcomes aligned with Copado’s global community strategy.

What you’ll be doing:

Community Program Execution

• Execute India-wide programs including User Groups, Student Chapters, meetups, and hackathons.

• Lead logistics, venue management, vendor coordination, swag distribution, and event reporting.

• Support major programs such as CopadoCon 2026, India Tour, and Journey to Copado.

Leader & Volunteer Enablement

• Identify, onboard, and mentor User Group Leaders and Student Chapter Leaders.

• Conduct quarterly leader enablement sessions and ensure alignment with community programs.

• Provide playbooks, content kits, and event support to ensure city-run meetups run smoothly

Program Operations & Metrics

• Own annual event calendar and India-wide community program operations.

• Manage budgets, vendors, shipping, swags, and logistics across all community initiatives.
  Track KPIs such as attendance, certifications, engagement, conversions, and ROI dashboards.

Cross-functional Collaboration

• Work with Product, Marketing, and Partner teams to align messaging, demos, and enablement.

• Support the Community Content & Advocacy Lead by sharing community stories and event insights.

• Partner with education teams and campus networks for hackathons and student programs.

Community Growth & Impact

• Drive participation, engagement, and certification growth across all regions.

• Support the launch and adoption of the reimagined Copado Community Portal.

• Ensure consistent community engagement through meetups, hackathons, and learning journeys.

We are looking for someone with:

• 4–6 years of experience in community management, program execution, event operations, or program management.

• Strong project management capabilities with experience in multi-city event execution.

• Experience working with Salesforce, DevOps, SaaS, or tech-based communities is preferred.

• Excellent communication, stakeholder management, and organisational skills.

• Proficiency with CRM, community platforms, event tools, dashboards, and reporting systems.

• Ability to travel for community events across India.

Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.