Branch Assistant

About Us

Proudly part of the DuluxGroup, Lincoln Sentry is a market leading supplier of specialty hardware and components for the building, renovation, and manufacturing industries. With a national footprint and a diverse product portfolio - from cabinetry and furniture fittings to glazing and architectural hardware - we’re the trusted partner for trades and businesses across residential and commercial projects. 

Joining Lincoln Sentry means being part of a team that values collaboration, customer focus, and continuous improvement. Our people enjoy industry-leading development programs, wellbeing initiatives, and benefits designed to support both career and lifestyle. If you’re passionate about shaping spaces and want to work with a company that empowers you to make an impact, Lincoln Sentry is the place to build your future. 

Join our Lincoln Sentry Branch located in Toowoomba as Branch Assistant and contribute to the smooth day‑to‑day operations in a store and warehouse environment. This is Full-time role Monday–Friday, 7:30am–4:00pm, offering a great work environment, stability and supportive leader.

What You’ll Be Doing

• Providing friendly, knowledgeable service and building strong customer relationships
• Picking, packing, and dispatching customer orders accurately and efficiently
• Supporting day‑to‑day warehouse operations, including receipting and stocktakes
• Maintaining a safe, clean, and well‑presented store environment
• Assisting with promotions and identifying opportunities to upsell products
• Working closely with the team to support the overall success of the branch

Our Benefits

• Up to $1,000 net annually to cover private health extras gap costs 
• Exclusive discounts on DuluxGroup products and partner offers 
• Stay active anytime, anywhere through our partnership with Fitness Passport 
• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one 
• Market leading learning, development and career pathways 
• Access to our Wellbeing Hub and full EAP support 
• Recognition programs that celebrate your impact 

What We’re Looking for

• Previous experience in a trade retail or warehouse environment
• Strong customer service and communication skills
• A reliable, hands‑on team player who takes pride in their work and contributes positively to the team
• Experience driving a Forklift, or willingness to obtain internal competency
• Confident computer skills, with experience using SAP and Microsoft Office preferred
• Strong attention to detail and the ability manage multiple tasks, prioritise effectively, and adapt to changing daily demands
• A good level of physical fitness and the ability to lift up to 25kgs, occasionally

Why Join Us? 

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’ 

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.  

By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options. 

If this sounds like an environment you would like to be a part of, please apply online!