Responsible for verifying returned invoices, ensuring correct identification and validation of information.
Responsible for recording return orders in the system, ensuring that data are complete and up to date.
Support and liaise with Finance on matters related to discounts or payments to customers concerning open credits.
Organize return schedules and monitor deadlines related to returns.
Assist the commercial team and customers by answering questions about return processes, credits, and commercial terms.
Requirements
Currently pursuing a bachelor’s degree in Business Administration, Human Resources, Logistics, or a related field.
Previous experience in administrative tasks, preferably within sales.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Strong communication and organizational skills, attention to detail, and ability to work in a team.
Knowledge of sales routines and customer service processes.
Familiarity with negotiation techniques and contract formalization.
Proficiency in English or another language.
Benefits
Health and dental insurance
Pharmacy allowance to help with medication expenses
Optical allowance to support eye care
Free psychological counseling — mental health is a priority
Access to Wellhub (Gympass) for fitness and activity
Education assistance for continued learning
Partnerships with educational institutions offering special discounts
Shuttle transport (RS: Esteio, Sapucaia, Canoas, and São Leopoldo; SP: Araçariguama). If your route is not covered, you will receive a transportation voucher. Some positions include a company car.
Bicycle parking
On-site cafeteria with convenient, tasty meals, or meal voucher (VR) for external professionals