Key skills
GoSales
About this role
Regional Account Manager – Away From Home, Permanent
At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose.
As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we’re in over 50 countries and counting. Whether it's served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment.
Our teams truly make a difference. Whether it's pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success.
As Costa Coffee enters a key stage of growth in the Away From Home (AFH) space, we’re excited to be recruiting an additional Regional Account Manager. This is a fantastic opportunity for highly motivated professionals with a passion for business development and proven success in generating new opportunities. You’ll focus on identifying, qualifying, and securing new business, building strong relationships with customers, and helping to expand Costa Coffee’s presence across Hotels, Travel, Pubs, Workplace, and Education sectors. In this role, you’ll collaborate with cross-functional teams to deliver ambitious growth targets and play a key part in driving regional success.
We value curiosity, inclusivity, and a problem-solving mindset. If you thrive in a fast-paced, global environment and are excited to make a meaningful impact, we encourage you to apply.
With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day.
What you’ll do
Being a Regional Account Manager is about so much more managing a territory. It’s your chance to drive new business, build strong relationships, and grow Costa’s presence across the region. It’s your chance to stir up real success - which means you’ll be
• Identifying, qualifying, and securing new business opportunities across Hotels, Travel, Pubs, Workplace, and Education sectors.
• Building and maintaining strong relationships with potential and existing customers, acting as the regional face of Costa.
• Collaborating with internal teams and partners to develop tailored solutions and deliver joint business plans.
• Supporting existing accounts to ensure opportunities are maximized and key relationships are maintained.
• Managing your territory effectively, planning routes, prioritising prospects, and maximising Costa’s return on investment.
Who you are
It’s your unique ingredients we’re interested in:
• Proven experience in regional new business development, with a track record of identifying, qualifying, and securing new business opportunities, ideally in Hotels, Travel, Pubs, Workplace, or Education sectors.
• Passionate about sales, engaging directly with customers to develop long-term partnerships.
• Skilled in building strong relationships with customers and stakeholders to deliver commercial outcomes.
• Self-motivated and resilient, able to work independently, plan your territory, and deliver results.
• Strong analytical skills and knowledge of the coffee marketplace, using insights to drive regional growth and deliver exceptional customer experience.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
Location – Regional Field based covering North West & West Yorkshire area.
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
We believe in living life with heart – and that starts with our people. By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand.
Grounded in our core values—Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players—we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee-growing regions and right here at home.
At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose.
As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we’re in over 50 countries and counting. Whether it's served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment.
Our teams truly make a difference. Whether it's pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success.
As Costa Coffee enters a key stage of growth in the Away From Home (AFH) space, we’re excited to be recruiting an additional Regional Account Manager. This is a fantastic opportunity for highly motivated professionals with a passion for business development and proven success in generating new opportunities. You’ll focus on identifying, qualifying, and securing new business, building strong relationships with customers, and helping to expand Costa Coffee’s presence across Hotels, Travel, Pubs, Workplace, and Education sectors. In this role, you’ll collaborate with cross-functional teams to deliver ambitious growth targets and play a key part in driving regional success.
We value curiosity, inclusivity, and a problem-solving mindset. If you thrive in a fast-paced, global environment and are excited to make a meaningful impact, we encourage you to apply.
With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day.
What you’ll do
Being a Regional Account Manager is about so much more managing a territory. It’s your chance to drive new business, build strong relationships, and grow Costa’s presence across the region. It’s your chance to stir up real success - which means you’ll be
• Identifying, qualifying, and securing new business opportunities across Hotels, Travel, Pubs, Workplace, and Education sectors.
• Building and maintaining strong relationships with potential and existing customers, acting as the regional face of Costa.
• Collaborating with internal teams and partners to develop tailored solutions and deliver joint business plans.
• Supporting existing accounts to ensure opportunities are maximized and key relationships are maintained.
• Managing your territory effectively, planning routes, prioritising prospects, and maximising Costa’s return on investment.
Who you are
It’s your unique ingredients we’re interested in:
• Proven experience in regional new business development, with a track record of identifying, qualifying, and securing new business opportunities, ideally in Hotels, Travel, Pubs, Workplace, or Education sectors.
• Passionate about sales, engaging directly with customers to develop long-term partnerships.
• Skilled in building strong relationships with customers and stakeholders to deliver commercial outcomes.
• Self-motivated and resilient, able to work independently, plan your territory, and deliver results.
• Strong analytical skills and knowledge of the coffee marketplace, using insights to drive regional growth and deliver exceptional customer experience.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
Location – Regional Field based covering North West & West Yorkshire area.
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
We believe in living life with heart – and that starts with our people. By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand.
Grounded in our core values—Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players—we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee-growing regions and right here at home.