Key skills
CAIGCSCustomer SuccessSales
About this role
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in full life-cycle sales.
- Ability to communicate in English and French fluently to support client relationship management in this region.
Preferred qualifications:
- 3 years of sales experience in the apps and gaming industry with a consistent record of exceeding quotas.
- Experience managing relationships with customers or agencies and service partners.
- Experience working in the digital advertising sales industry.
- Experience building a book of business and securing new customers while hitting goals.
- Ability to communicate in English, German, or French fluently to support client relationship management in this region.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Build and manage relationships with C-level clients and executive partner stakeholders. Develop a comprehensive understanding of their business issues, marketing objectives, and success metrics.
- Structure a clear long-term joint strategy between Google and clients and lead a cross-functional team within Google to collaborate on projects and drive client success.
- Plan for, and achieve, growth goals through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
- Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals and quantify opportunities with clear recommendations to present to customers.
- Secure new Google Ads clients by presenting marketing solutions and creating relevant ad campaigns that maximize their returns.