Key skills
HCM Payroll processesHCM software implementationPublic sector experienceManagement consultingAnalytical thinkingMicrosoft Office SuiteRequirements management softwareCertification CBAPCertification CSMCertification etc.Written communicationVerbal communicationTeam leadershipAttention to detailSelf-motivatedCollaborationProject managementJiraConfluenceProject ManagementCommunication
About this role
Crowe is a leading public accounting, consulting, and technology firm that values flexibility and career growth. They are seeking an experienced HCM Payroll Business Analyst and Systems Implementation Lead to help government clients modernize their Human Capital Management and payroll systems through effective consulting and project management.
Responsibilities:
- Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges
- Lead and mentor business analyst teams in conducting detailed process analysis and system assessments
- Analyze business operations and develop actionable recommendations for improvement
- Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements
- Document staffing models, technology systems, workflows, and associated costs
- Deliver high-quality written reports, process documentation, and engaging client presentations
- Support proposal development, client relationship management, and business development efforts
- Work closely with project managers to ensure projects are completed on time and within budget
Requirements:
- Undergraduate degree and 5 to 8 years of professional experience in management consulting
- In-depth knowledge of HR/Payroll processes
- Prior experience implementing payroll or HCM software, including system configuration and testing
- Strong experience working with public sector clients
- Experience working on HCM technology implementation projects
- Strong analytical thinking, attention to detail, and quantitative skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel)
- Self-motivated, flexible, and capable of working both independently and collaboratively
- A consistent record of delivering high-quality work under tight deadlines
- Current certification in one or more of the following: CBAP, CSM, PMI-PBA, or PMP
- Experience leading small projects or coordinating cross-functional project teams
- Experience working with enterprise-level government systems and public sector project lifecycles
- Experience with requirements management software such as IBM ELM, Jira, Confluence, or others