Splash Financial is a company dedicated to helping individuals manage their debt and achieve their financial dreams. They are seeking a Senior Technical Program Manager to oversee the execution of critical product initiatives, improve the Product Development Lifecycle, and ensure clear visibility of project statuses across teams.
Responsibilities:
- Own end-to-end project management for complex, cross-functional product initiatives—from initial scoping and planning through launch and post-release follow-up
- Design, run, and refine our PDLC processes, including standard artifacts (e.g., problem statements, business cases, PRDs/requirements, experiment designs, launch plans, and post-launch reviews) that create clarity and alignment at each stage
- Implement, administer, and continuously improve our product roadmap tool and workflows, maintaining a single source of truth that ties initiatives to OKRs, milestones, dependencies, and status
- Build and maintain clear portfolio-level visibility (dashboards, reports, and cadences) into OKR progress and initiative health for product leadership and cross-functional stakeholders
- Proactively identify and manage cross-team dependencies, risks, and blockers—facilitating decision-making and escalation to keep high-priority work on track
- Standardize and continuously improve product delivery practices, tools, and templates so teams can execute with greater predictability, transparency, and quality
Requirements:
- Significant experience (typically 6+ years) in project or program management within a product/technology organization, ideally in fintech, financial services, or another highly regulated domain
- Proven track record leading complex, cross-functional projects from ambiguity to launch, with clear examples of how you navigated dependencies, risk, and change
- Hands-on experience running and improving a Product Development Lifecycle (or similar SDLC/PDLC framework), including ownership of key artifacts and stage gates
- Strong familiarity with modern product and project methodologies (Agile, Kanban, hybrid approaches) and common tooling (e.g., Jira, Asana, Confluence) plus experience with at least one roadmap/portfolio tool (e.g., Productboard, Aha!, Jira Align, or similar)
- Comfort working with OKRs and metrics—you can connect business goals to initiatives, define meaningful milestones, and create reporting that leaders actually use
- Excellent communication and stakeholder management skills; you're comfortable driving alignment across senior leaders and diverse teams, saying the hard thing with clarity and respect, and elevating others as you go