Senior Vice President Hospice Operations

At VITAS Healthcare, we are committed to delivering compassionate, high-quality hospice care that honors the dignity of every patient and family we serve. We are seeking a operationally astute Senior Vice President of  Hospice Operations to lead our central and south Florida hospice locations with strategic clarity, regulatory  and operational excellence, and a deep commitment to service. 

 Operational Oversight

1. Direct daily operations across 12+ hospice programs/branches in central and south Florida, ensuring alignment with VITAS’ mission and CMS regulations.
2. Guide and oversee field executives (VP Operations, Regional Sales and Admissions leaders, and General Managers) in implementing hospice policies and delivering high-quality care.
3. Monitor key performance indicators and lead internal teams focused on continuous improvement.
4. Prepare and manage budgets and strategic plans based on corporate growth objectives.
5. Implement short- and long-term strategies to support hospice growth, operational excellence, and financial performance.
6. Monitor internal and external environments to identify strategic opportunities
7. Serve as a strategic liaison between business units and internal/ external stakeholders
8. Evaluate operational results regularly and report findings appropriately.
9. Ensure responsibilities, authorities, and accountability of all direct reports (Regional Vice President Operations, Regional Head of Sales, and Regional Admissions ) are clearly defined.

Executive Leadership and People Development

1. Lead and mentor senior leaders across operational domains, ensuring alignment with strategic goals and organizational values.
2. Champion growth through structured coaching, succession planning, and leadership pipeline development.
3. Implement initiatives that foster engagement, reduce turnover, and build a culture of trust and high performance.
4. Create environments that promote collaboration, accountability, and continuous learning at all levels.

Policy and Compliance

1. Develop, document, and implement administrative policies and procedures consistent with statutes, regulations, and Governing Body decisions.
2. Ensure hospice activities comply with local, state, and federal laws.
3. Oversee the implementation of corporate policies and programs approved by Executive Management.
4. Ensure policies reflect hospice standards in staffing, scheduling, logistics, and financial performance.
5. Promote ongoing improvement in administrative service delivery and company management.

Communication and Collaboration

1. Develop and install procedures and controls to promote effective communication and information flow across the organization.
2. Foster transparency, collaboration, and timely decision-making through structured communication systems.

Governance and External Relations

1. Act as liaison with boards, agencies, and associations as needed.
2. Develop models that align with the hospice’s mission and values, informed by both internal and external assessments.
3. Represent hospice leadership in strategic forums and external partnerships.

Required Experience

1. Healthcare Operations Leadership: Minimum of 10 years in a senior operations role within a healthcare setting (Home Health or Skilled Nursing). Post-acute care experience is preferred
2. Multi-Site & Multi-State Oversight: Proven experience managing complex, geographically dispersed operations.
3. Leadership & Communication: Exceptional ability to lead cross-functional teams, communicate across levels, and influence outcomes.
4. Business Modeling & Resource Management: Skilled in designing operational models and optimizing resource allocation.
5. Demonstrated success in driving profitability, performance improvement and process optimization across large- scale healthcare operations.
6. Proficiency in Microsoft Suite and other relevant software programs 

Education

1. Bachelor’s degree in business administration, finance, or related field from an accredited college or university or the international equivalent preferred.

SPECIAL INSTRUCTIONS TO CANDIDATES

1. EOE/AA M/F/D/V

VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth.  As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.

All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.

Benefits Include:

- Competitive compensation 
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program

Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

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