Principal Product Manager

Flex is transforming the traditional moving, storage and last-mile delivery industry into a customer-first service. As a Principal Product Manager, you will drive the consumer and partner experience, develop a strategic product roadmap, and lead cross-functional teams to enhance user engagement and optimize product performance.

Responsibilities:

• Define the long-term product vision and roadmap for the product area, aligning it with company-wide growth goals
• Bring a deep understanding of our current and future user base. Build products that meet modern high-tier e-commerce standards, and truly add value to the users and the business, aiming to transform the fragmented offline moving processes into a seamless, "Wow" online experience
• Lead collaboration between engineering, design, analytics, marketing, and sales & business development to ship innovative products and solve high-ambiguity challenges
• Develop and execute on a platform that is extensible and customizable to support large-scale growth through national and local partnerships
• Utilize deep analytical intelligence to track product performance, and rapidly iterate to optimize the products
• Communicate product strategy and progress clearly to executive leadership and the whole company, ensuring awareness and alignment across the organization

Requirements:

• 10+ years of product management experience which must include a track record of impactful mobile-first consumer conversion and engagement products, as well as B2B products
• Strong understanding of marketplace operations, online to offline workflows, and the technology stacks that power them
• Proven ability to translate complex business problems into actionable product specifications using data-driven insights
• Familiarity with user behavior analytics tools is required
• Experience working with engineering teams on service-oriented architectures, APIs, and data-driven systems without necessarily being a coder
• Exceptional ability to lead by influence within the organization
• A Bachelor's degree in Business, Engineering, or a related field
• A Master's degree or MBA is a bonus