Program Manager, AI Learner Development

Southern New Hampshire University is a team of innovators dedicated to transforming lives through education. The Program Manager, AI Learner Development, will integrate wellness into education using AI to support students' foundational and emotional skills, collaborating with cross-functional teams to develop effective learning interventions.

Responsibilities:

• Design frameworks for learning activities and sequences grounded in psychological, behavioral and cognitive sciences, real-world application, and learner agency
• Draft learning goals, skills maps, and taxonomies that are precise, relevant, and adaptable
• Script interactive, video-based, and dialogic content using tools like Claude, ChatGPT, Lumen5, and ElevenLabs
• Write high-quality AI prompts and instructions for AI-powered learning agents and workflows
• Run synthetic evaluations on AI transcripts and interactions
• Combine latest research on AI, psychology, behavioral and learning sciences, AI-augmented design into practical strategies
• Create comprehensive literature reviews on topics related to psychology, education, wellness, and AI
• Collaborate with engineers and product teams to prototype and improve on scalable, personalized learning features
• Create content including project documentation, educational materials, and reports for multiple partners
• Balance big-picture vision with detail-level execution, moving fluidly between curriculum strategy and hands-on writing
• Contribute to internal design systems, including tagging frameworks, ontologies, and knowledge graphs
• Use data to identify opportunities for improvement and inform evidence-based iteration

Requirements:

• Master's degree in Psychology/Education/Learning Design or a related field
• Experience conducting and combining literature reviews
• Experience conducting synthetic evaluations with AI agents
• Experience cleaning, analyzing, and interpreting qualitative and quantitative data
• Experience with coding languages (e.g., Python, R) for data extraction and analysis
• Familiarity with IRB processes and ethical standards in research
• Experience designing and managing surveys using tools such as Qualtrics
• Academic writing skills, with experience contributing to or leading manuscript preparation
• Experience with linguistics, UX writing, or natural language design
• Experience using AI-powered content creation tools
• Experience with competency-based, mastery-based, or self-paced learning models
• Experience working in edtech startups, L&D teams, or instructional design at scale
• Experience with tools like Notion, Figma, Airtable, Replit, Claude Code, and low-code prototyping environments
• Experience designing for nontraditional adult learners, career changers, or workforce development programs
• Experience conducting and combining psychological research
• Experience in educational settings or wellness program development
• Experience with technology-enhanced learning or digital wellness platforms
• Experience with AI technologies for personal productivity and scientific research
• Experience developing soft skill frameworks for adult learners is a plus