Customer Account Manager - Remote Work

BairesDev is a leading technology solutions company that has been delivering cutting-edge solutions for over 15 years. The Customer Account Manager will be a key point of contact for a portfolio of clients, focusing on maintaining strong relationships and ensuring client satisfaction.

Responsibilities:

• Manage day-to-day client interactions and regular check-ins
• Monitor client satisfaction and escalate concerns as needed
• Track updates and maintain client records
• Support coordination with internal teams
• Contribute to client retention efforts

Requirements:

• Experience in Customer Success, Account Management, or similar client-facing roles
• Understanding of software development or technology services
• Experience managing multiple accounts
• Willingness to travel occasionally
• Advanced level of English