Proofpoint is a global leader in human- and agent-centric cybersecurity. They are seeking a motivated and detail-oriented Intermediate Program Manager to support their teams in delivering high-quality products and features that protect people, data, and brands from cybersecurity threats.
Responsibilities:
- Support and coordinate the development lifecycle, ensuring timely, high-quality releases in an Agile environment
- Assist in planning and scheduling projects, prioritizing features, and tracking dependencies and deliverables
- Facilitate sprint activities, including planning, daily stand-ups, demos, and retrospectives
- Maintain dashboards and reports to communicate sprint progress and performance metrics
- Serve as a point of contact for cross-functional collaboration across Engineering, Product Management, Operations, and Customer Support teams
- Monitor scope changes, identify risks, and escalate issues to ensure resolution
- Balance priorities, including addressing customer escalations and feature requests, while maintaining project timelines
- Continuously improve team processes through retrospectives and feedback
Requirements:
- 3–5 years as a Program Manager in software development, with a strong understanding of Agile-Scrum methodologies
- Basic understanding of software development processes and the ability to manage dependencies and deliverables effectively
- Excellent written and verbal communication skills, with the ability to present information clearly to diverse audiences
- Strong organizational skills, with a focus on prioritization, attention to detail, and follow-through
- Ability to handle shifting priorities, navigate ambiguity, and maintain composure under pressure
- Familiarity with the Atlassian toolset (Jira, Confluence)
- A collaborative mindset that fosters productive relationships across teams
- An enthusiastic and proactive approach to driving projects forward
- Analytical thinking with a focus on resolving issues and removing obstacles
- A willingness to learn and grow while helping the team enhance its processes