Document Imaging Technician

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

The Document Imaging Technician performs routine, highly supervised tasks to convert physical documents into accurate and accessible digital records. This role prepares documents for scanning, operates imaging equipment, reviews image quality, and indexes files according to established standards and procedures. The Technician works under direct supervision, following detailed instructions to ensure consistency, accuracy, and integrity of digital records.

What You Do

• · Prepare physical documents for scanning, including sorting, removing staples, and ensuring pages are in proper condition for imaging.
• · Operate document imaging and scanning equipment to create electronic files and archives.
• · Verify the clarity, accuracy, and completeness of scanned images, re‑scanning materials as needed.
• · Index, label, and store digital images according to organizational standards, naming conventions, and retention guidelines.
• · Maintain equipment and workspace by cleaning scanners, clearing paper jams, and reporting issues to a supervisor.
• · Troubleshoot minor equipment issues and make basic adjustments under supervision.
• · Follow established workflows, quality checks, and daily production goals.
• · Adhere to confidentiality, chain‑of‑custody, and document security protocols.

What You Bring

• · High school diploma (or equivalent) required.
• · 0–2+ years of relevant work experience; experience with office equipment or clerical tasks preferred.
• · Basic understanding of computer systems, scanning tools, office automation, and general office software.
• · Strong attention to detail and ability to follow step‑by‑step instructions consistently.
• · Ability to work in a repetitive, process‑driven environment with close supervision.
• · Reliable, organized, and capable of handling sensitive or confidential documents

Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center. 

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.  

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact info@versaterm.com.