Coordinator Ops Service & Inventory Accuracy

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

 

PURPOSE OF THE POSITION:

We are currently seeking a dedicated Coordinator Local Service and Inventory Accuracy to play a pivotal role in our operations support team. This multifaceted position is responsible for overseeing the planning and execution of local operations, support coordination for mobile inventory reporting devices, precise inventory reporting and waybilling functions, as well as handling various transactional duties as needed. The ideal candidate will ensure operational efficacy, maintain accurate inventory records and contribute to the smooth execution of local assignments and customer shipments. This position will be based in Winnipeg, Manitoba.

 

POSITION ACCOUNTABILITIES:

• Develop, plan, and implement Local Service Operating strategies, ensuring flawless execution of customer traffic and local operations coordination
• Offer round-the-clock systems support, addressing system issues and providing vital training and mentoring on application and system use
• Conduct thorough inventory audits for designated local assignments, ensuring accurate reporting and compliance with inventory management protocols
• Facilitate waybilling functions, ensuring accurate and timely processing of waybills and other essential documentation for operational efficiency
• Maintain up-to-date service exception logs across Canada, U.S. & Mexico, identifying and reporting any discrepancies or issues for immediate resolution
• Generate and analyze performance scorecards, publishing Industry Service Summary reports based on collected data to evaluate service delivery against customer expectations
• Collaborate closely with trainmasters, issuing detailed work orders to crews and providing immediate feedback and recommendations for improvements in execution to management
• Perform additional transactional work and duties as the need arises, ensuring comprehensive support across all operational areas

 

POSITION REQUIREMENTS:

• Post-secondary education is preferred; proven experience in transportation, logistics, or a related field is highly beneficial
• Strong analytical skills complemented by outstanding interpersonal capabilities
• Effective written and verbal communication skills, with proven problem-solving abilities
• Proven flexibility and adaptability in a multifaceted, 24/7/365 operational environment
• Proficiency in Microsoft Office suite, especially Excel and Outlook, with the ability to quickly adapt to new technologies and systems
• A results-driven approach with a commitment to teamwork and professional development

 

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee Share Purchase Plan
• Performance Incentive Plan
• Annual Fitness Subsidy
• Part-time Studies Program

 

PRE-EMPLOYMENT REQUIREMENTS:

Background Investigation

• Criminal history check
• Education verification
• Professional references

 

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

 

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

 

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

 

• Req ID: 105642
• Department: Information Services & Network Service Centre (NSC)
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Winnipeg, Manitoba
• Country: Canada
• % of Travel: 0-10%
• # of Positions: 1
• Job Grade: 5
• Job Available to: Internal & External

 

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