Project Manager

Springbrook Software is the leader in cloud-based ERP and payments software for local municipal governments and special districts. They are seeking a Project Manager to support their Services team, responsible for managing customer integration and implementation projects, ensuring project timelines are met, and maintaining client relationships.

Responsibilities:

• Perform wide range of administrative tasks related to scheduling customer integration and implementation projects for the Services team of Consultants
• Understand project scope, budget, duration and requirements and communicate essential project information. Identify risks to ensure full utilization of Services resources
• Create project timelines and exit deliverables
• Monitor projects to evaluate progress and note issues in the event project delayed or incomplete
• Establish and maintain relationships with appropriate client stakeholders
• Work with local governments to analyze, configure and optimize processes while implementing software management systems
• Quality control configurations
• Work with different teams throughout the Company to communicate product status
• Become an expert on Springbrook's products, industry, and business model
• Maintain general awareness of Springbrook security and privacy policies
• Report any security incident or suspected security incident to the Springbrook Incident Response Team

Requirements:

• 4+ years of relevant project management experience in a growing SaaS company
• Bachelor's degree in Urban Planning, Public Administration, Business or Project Management or an additional 2 years of project management experience
• Experience working in local municipalities or county government
• Skills in working with a cross-functional team
• Superior communication and presentation skills
• Ability to speak with technical and non-technical team members as well as communicate with customers in a precise, professional, thoughtful format (written and verbal)
• Extra consideration for candidates with experience using Springbrook Software
• Fundamental understanding in permitting, planning, and licensing municipal processes
• Experience in implementing products that are sold to government, municipalities and utilities
• Experience working with customers and internal teams
• Experience with project tracking software
• Certificate in Project Management desirable
• Positive attitude and high level of professionalism