Scalence L.L.C. is looking for a Senior SOC Consultant/Engineer to provide analyst coverage and coordinate incident responses. The role involves establishing operational governance, onboarding analysts, managing alerts, and producing incident reports.
Responsibilities:
- Provide analyst coverage to review alerts/incidents produced by customer's bootstrapped monitoring setup
- Coordinate incident response decisions and escalation, including IT/OT coordination as applicable
- Establish minimum runbooks, reporting, and operational governance required for a safe go-live on March 11
- Onboarding and access: create analyst accounts, validate connectivity (VPN/jump host), and assign tool roles
- Alert understanding and triage: acknowledge, enrich, classify, and route alerts; create cases/tickets as defined
- Incident coordination: initiate incident bridge, coordinate stakeholders, maintain timeline, and drive decision capture
- Escalation management: follow the escalation matrix and severity model; notify on-call roles and vendors as required
- Reporting: daily operational summary and incident reports (including post-incident review)
Requirements:
- Experience with CrowdStrike, Nozomi, Fortinet, and Fortigate FWs
- Ability to provide analyst coverage to review alerts/incidents
- Experience in coordinating incident response decisions and escalation
- Knowledge of establishing runbooks, reporting, and operational governance
- Skills in onboarding and access management, including creating analyst accounts and validating connectivity
- Experience in alert understanding and triage, including acknowledging, enriching, classifying, and routing alerts
- Ability to initiate incident bridges and coordinate stakeholders
- Experience in escalation management and following escalation matrices
- Skills in reporting daily operational summaries and incident reports