BESS Service Business Development Manager

HiTHIUM Energy Storage is revolutionizing the energy sector with cutting-edge innovations in BESS manufacturing. The BESS Service Business Development Manager will lead technical and commercial strategy for Long-Term Service Agreements and O&M services, focusing on customer engagement and service revenue growth.

Responsibilities:

• Negotiate LTSA, O&M scope, warranty coverage, performance guarantees, and full lifecycle service packages
• Identify risks tied to technical requirements, warranty boundaries, and performance guarantees; collaborate closely with R&D, quality, engineering, and product teams to ensure alignment
• Develop and maintain strong relationships with asset owners, developers, EPCs, and service partners to expand service revenue opportunities and strengthen customer retention
• Monitor BESS technology trends, regulatory developments, and customer needs to shape competitive and differentiated service offerings
• Review and refine service standards, procedures, and operational practices to improve service quality, operational efficiency, and long-term customer satisfaction

Requirements:

• Strong technical understanding of BESS products
• In-depth knowledge of LTSA/O&M structures
• Excellent contract negotiation abilities
• Minimum of 2 years of direct experience in the BESS industry (OEM, developer, EPC, or service provider)
• Drive service revenue growth while ensuring technical alignment and long-term customer satisfaction
• Minimum 2 years of direct working experience in the BESS industry (service, engineering, business development, or project execution)
• Strong understanding of LTSA/O&M scope, warranty structure, and BESS system architecture
• Proven ability to lead commercial negotiations and collaborate with technical teams
• Excellent communication, customer-facing, and stakeholder management skills
• Ability to work effectively in a remote environment