Sales Operations Manager - Mid-Market

Samsara is the pioneer of the Connected Operations™ Cloud, helping organizations improve their physical operations through IoT data. They are seeking a Sales Operations Manager to optimize processes for their Mid-Market Sales teams, driving efficiency and scalability while collaborating with senior leadership.

Responsibilities:

• Partner closely with Manager to VP-level Sales Leadership to optimize our Mid-Market Sales motion, ensuring scalable, efficient processes that drive ACV, retention and expansion
• Lead large cross-functional programs focused on improving Sales outcomes, including process redesign, tooling enhancements, and analytics-driven improvements
• Intake, assess, and prioritize Sales-specific requests and process gaps based on business impact and effort, developing a roadmap aligned to core Sales goals
• Develop and maintain operational metrics that uncover inefficiencies or risks within the seller workflow; provide actionable insights and partner with cross-functional teams to implement solutions
• Collaborate with Salesforce Systems and RevOps teams to enhance automation, deliver scalable tooling, define business requirements, conduct UAT, and manage end-user communications
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Requirements:

• 6+ years of experience in Sales Operations roles supporting cross-functional sales organizations within a fast-paced, iterative, forward-thinking SaaS environment
• This is a high impact position with high internal visibility that requires strong priority management and high emotional intelligence
• Proven ability to drive improvements in Sales workflows through cross-functional project management and build long-term solutions
• Advanced in Excel
• Advanced in Salesforce.com and proficient in sales tech stack tools
• Strong organizational skills and business judgment with a track record of leading complex projects from strategy through execution
• Analytical mindset and ability to use data to influence sales strategy and decision-making
• Excellent communication skills and experience translating policy/process into field-facing resources and guidance
• Bachelor's degree from a top university; focus in business, finance, economics, or engineering preferred
• MBA optional
• Salesforce Administration Experience is a plus but not required