Accoya® North America is seeking a Business Development Representative to join their team. This role focuses on building relationships with potential clients and managing the sales process from prospecting to onboarding. The ideal candidate will have a strong background in business-to-business sales and the ability to develop consultative relationships with clients.
Responsibilities:
- Log and update all prospecting activity and required follow-up tasks in the CRM and assist with keeping prospect information up to date
- Develop and manage relationships with referral sources via various professional business networking activities
- Attend First-Time-Appointments (FTAs) with business owners and leaders of small and mid-size businesses to learn about their business and computing needs, introduce our services, and determine if their company is a good fit for our services
- Work prospects through the sales process, developing a consultative relationship
- Perform common sales duties including communicating with prospects via phone and email and scheduling and attending meetings with prospects
- Work with our technical staff to discover technical details about the prospect’s network
- Drive sales conversations and processes from start to finish and tailor a presentation of our services to fit a prospect’s needs
- Responsible for preparing and presenting proposals, getting proposals and master services agreements signed, and assisting in the new client onboarding process and hand-off to our service delivery team
- Answer inbound sales calls and respond to inbound inquiries from our website
- Assist with sales, marketing, and business promotion activities including email newsletters and printed newsletters, assembling client testimonials, attending professional networking events and business social events, assisting with hosting events with prospects, and developing business referral partners
- Assist with the development of Annual Company Sales Plan and Annual Company Marketing Plan
- Ability to operate a motor vehicle to drive to client sites and other events
Requirements:
- Log and update all prospecting activity and required follow-up tasks in the CRM and assist with keeping prospect information up to date
- Develop and manage relationships with referral sources via various professional business networking activities
- Attend First-Time-Appointments (FTAs) with business owners and leaders of small and mid-size businesses to learn about their business and computing needs, introduce our services, and determine if their company is a good fit for our services
- Work prospects through the sales process, developing a consultative relationship
- Perform common sales duties including communicating with prospects via phone and email and scheduling and attending meetings with prospects
- Work with our technical staff to discover technical details about the prospect's network
- Drive sales conversations and processes from start to finish and tailor a presentation of our services to fit a prospect's needs
- Responsible for preparing and presenting proposals, getting proposals and master services agreements signed, and assisting in the new client onboarding process and hand-off to our service delivery team
- Answer inbound sales calls and respond to inbound inquiries from our website
- Assist with sales, marketing, and business promotion activities including email newsletters and printed newsletters, assembling client testimonials, attending professional networking events and business social events, assisting with hosting events with prospects, and developing business referral partners
- Assist with the development of Annual Company Sales Plan and Annual Company Marketing Plan
- Ability to operate a motor vehicle to drive to client sites and other events
- Bachelor's degree or strong work experience can be considered as an alternative
- Strong knowledge of computer networking and computer infrastructure technologies, and computer support needs for small and midsize businesses is required
- Experience with Microsoft Office software (Word, Excel, Outlook and PowerPoint) is required
- 3+ years of experience in outside sales, new business development and sales management in a service-based business, moving prospective clients through the sales process and closing sales is preferred
- Managed Services Provider (MSP) experience is helpful