Manager, HR Business Partner - East

Learning Care Group is a community-focused organization dedicated to caring for children and families. The Manager, HR Business Partner supports District Manager leadership with a focus on Director-level development, performance management, and organizational effectiveness through coaching and collaboration with HR teams.

Responsibilities:

• Partner with District Managers to assess Director leadership capability and create development plans that strengthen performance and retention
• Conduct Director-level talent reviews, talent analysis, and succession discussions; guide action planning based on results
• Support District Managers in managing Director performance, including corrective actions, action plans, and PIPs
• Conduct or support Director-level employee relations investigations in partnership with the Employee Relations team
• Advise on policy interpretation, performance documentation, and resolution of complex ER matters
• Maintain accurate and timely tracking of HR actions and ER activity in case-management systems (ServiceNow, EthicsPoint)
• Partner with Compensation on salary adjustments, market analysis, and compensation business case review
• Collaborate with COEs (Talent Acquisition, Compensation, Culture & Employee Engagement, Organizational Development, etc.) to support workforce planning, hiring, development, and retention
• Participate in Director hiring strategy, including attending intake calls and providing talent insights
• Provide data-driven insights, coaching, and change management support to District Managers; participate in leadership meetings to share HR updates and inform decision-making
• Effectively onboard and offboard director-level talent in collaboration with District Managers
• Partner with HR COEs to support communications and change management efforts

Requirements:

• BA/BS Degree from an accredited college or university in Human Resources, Business Administration or related field required
• Minimum of 5+ years HR Business Partner, HR Generalist or HR functional experience in progressively responsible roles, including Employee Relations experience
• Knowledge of Federal labor and employment laws, and state-specific laws with regard to leaves of absence, overtime, and safety required
• Excellent customer service skills with both internal and external customers
• Capable of working with frequent interruptions and changing priorities
• Effective communication skills, written, verbal and interpersonal
• Proficient time management, organizational skills and ability to meet established deadlines
• Strong relationship-building skills and ability to adapt to different audiences
• Capable of working independently to assess situations, take initiative, and drive issues to resolution
• Skilled knowledge of key HR disciplines, including employee relations, talent management, total rewards, and employment laws
• Strong business acumen with the ability to quickly understand operational drivers and industry context
• Proven consulting, coaching, and influencing skills across all organizational levels
• Capable of conducting work with high level of integrity, discretion, and professional judgment while maintaining confidentiality
• Demonstrated analytical capability, including the ability to interpret quantitative and qualitative data, identify trends, and translate insights into informed recommendations and data driven decisions
• Proficiency with HRIS systems (e.g. Oracle, Workday, ADP, etc.)
• Skilled in Microsoft Office Suite (e.g. Outlook, TEAMS, PowerPoint, Excel, etc.)
• Ability to travel approximately 20-25%, including domestic overnight travel
• PHR/SPHR or SHRM-CP/SCP preferred