Crawler Operations Excellence Manager

Operations Excellence Manager

 

The Crawler Operations Excellence Manager is responsible for implementing and reinforcing Maxim’s Operating Standards as they relate to the Crawler product line across all applicable locations. This role sits within the Crawler division and reports to the Vice President of Crawler, while working in close partnership with field Operations leadership to ensure consistent execution, performance standards, and operational alignment for the specialized Crawler product throughout the organization.

 

Key Duties and Responsibilities

• Acts as the operational liaison between Crawler divisional leadership and field Operations Managers to ensure standardized execution of the Crawler product.
• Partners with the Vice President of Crawler and field Operations leadership to identify performance gaps and implement scalable operational improvements.
• Provides training, coaching, and guidance to Operations Managers and branch teams on Crawler-specific processes, metrics, and tools.
• Drives consistency in workflow, product readiness, asset management, and customer experience related to the Crawler product across multiple locations.
• Supports alignment between divisional Crawler strategy and day-to-day operational execution in the field.
• Serves as the divisional lead for Crawler-related telematics and asset performance initiatives, collaborating with Fleet, Samsara, and field leadership.
• Ensures adherence to safety standards, compliance requirements, and operational best practices specific to the Crawler product line.
• Standardizes reporting cadence and performance metrics at both the divisional and branch levels for Crawler operations.
• Performs other duties as assigned in support of the Crawler division and broader operational objectives.

 

Position Requirements

 

Education

• Bachelor’s degree in Business or a related field, or an equivalent combination of education and relevant experience.
• Certification in 5S methodology preferred.

Experience

• Minimum of three (3) years of experience in an Operations Manager or equivalent leadership role.

 

Skills and Knowledge

• Strong executive-level communication and interpersonal skills, with the ability to partner effectively with the Vice President of Crawler and senior leaders.
• Advanced knowledge of 5S principles and process improvement methodologies.
• Working knowledge of JCD, Microsoft Office Suite, Rentalman, Samsara, and related operational systems.
• Strong customer service orientation with the ability to influence service outcomes through operational improvements.
• Highly organized with the ability to manage multiple initiatives across locations.
• Solid understanding of P&L drivers and operational cost management.
• Demonstrated sound professional judgment and decision-making capability.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of an office job. Little to no physical effort required, occasional exposure to physical risk, work is normally performed in a typical interior office work environment.

 

The employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception.

 

About Maxim Crane

 

Maxim Crane is a coast-to-coast crane rental and lift solutions company specializing in crane rental and turnkey lifting services including operated, maintained, and bare rentals. As specialists within our field, we offer innovative solutions to meet your project’s needs. With one of the most modern and extensive fleets of portable cranes in the world, Maxim Crane can supply you with equipment with a range of capacities. Situated in over 60 locations, each branch can provide management services, including transportation, risk management, safety and insurance programs that are unparalleled in the industry. With our expansive resources, we are a one-stop shop for your project needs.

 

Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment on the basis of their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.