IBA Technician - 12 months FTC

IBA Technician – 12Month Fixed Term Contract – Maternity Leave Cover | Remote (UK)

The Jensten Accounts team is looking for a proactive and detail driven IBA Technician to join our friendly and high performing team on a 12month FTC.

In this role, you’ll play a key part in supporting our broker accounting activity — ensuring accurate reconciliations, processing refunds in line with regulatory requirements, and helping maintain the smooth financial operations that underpin our business. You’ll be joining a collaborative team that sits at the heart of our finance environment.

This position is fully remote (UK Only), offering flexibility while still working closely with colleagues and stakeholders across the business.

Some key objectives & responsibilities will include:

• This role combines elements of cash allocations and insurer reconciliations, with a strong focus on accuracy, customer service and problem solving. Your responsibilities will include:

• Reconciling insurer statements and resolving discrepancies

• Preparing and submitting payment advice documentation

• Completing daily and monthly reconciliations

• Reconciling bank accounts and resolving discrepancies

• Producing and distributing aged debt and unallocated cash reports

What We’re Looking For:

You’ll thrive in this role if you are highly organised, enjoy financial accuracy and are confident working with stakeholders across the business. Ideally, you will bring:

• Exceptional attention to detail and analytical problem solving skills

• A collaborative and proactive working style

• High levels of integrity and professionalism in all interactions

• Strong time‑management skills and the ability to prioritise effectively

• Clear and confident communication skills, written and verbal

• Proficiency in Microsoft Excel, Word and Outlook

• The ability to quickly learn new systems and processes

Rewards & Benefits:

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• Competitive salary with an annual pay review and bonus scheme

• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) plus bank holidays

• Auto enrolment into our excellent pension scheme (5% employer matched contribution)

• Flex-benefits- A range of flexible benefits to choose from, that are most important to you

• Group Life Assurance cover

• 3 months Maternity, Paternity & Adoption leave all fully paid

• Professional qualification study support relevant to your role and career

• Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.

• Holiday purchase scheme- up to 5 days annually

About Jensten Group

Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit.

Operating through six specialist divisions — Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking and Underwriting — we deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners.

Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing more than £650 million GWP into the market. We employ around 1,000 colleagues across 35 locations and support 85 entrepreneurial franchise holders nationwide.

Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.

We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.

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