Sr. Manager, Sales Business Partner

Twilio is a company that shapes the future of communications through innovative solutions. They are seeking a Sr. Manager, Sales Business Partner to manage the North America Sales Business Partners, support the NAMER Regional Sales Leader, and drive operational excellence to accelerate growth.

Responsibilities:

• Manage the performance of the NAMER sales region team, which consists of vertical-oriented Sales Business Partners for a $2.5B revenue business unit
• Conduct team 1:1 meetings to set and evaluate performance goals, and work with the Sr Director to improve team communication and collaboration
• Manage the GTM operating rhythms for NAMER, including preparing and running forecast calls with the regional leadership team, pipeline health and management, QBRs, sales performance, etc
• Proactively gather and aggregate sales health indicators and performance dashboards from your team, and prepare regional-level analysis. Know how to separate signal from noise, and drive down into the real metrics that matter
• Leverage data to develop insightful discussion documents for quarterly business reviews
• Manage sales forecasting, pipeline hygiene, monitoring sales activity and resolving risks/key blockers
• Plan cycles and focus specifically on territory carving, analyzing account-level targets, validating and aligning on region-level targets
• Develop in-region GTM strategies to drive revenue growth
• Pull ad-hoc reports to help address business needs and drive insights with your regional GTM partners
• Establish clear roles and responsibilities with your GTM Strategy & Operations peers to provide fast and efficient support to revenue generation teams

Requirements:

• 8+ years experience in sales operations, business operations, and strategy consulting in SaaS
• Experience managing direct reports and setting team operating processes and OKRs
• Experience developing and running sales operating rhythms such as forecasting, MBRs, and QBRs
• Completed at minimum 3-5 cycles in annual planning
• Experience in analytical processing, problem-solving, synthesizing ideas, and written and verbal communication
• Excellent communication and presentation skills, including experience presenting data & insights to a sophisticated audience with the ability to clearly define the problem
• Strong collaboration and partner management skills - building deep, trust-based relationships with cross functional teams
• Resilient and adaptive
• Bachelor's Degree
• Experience in the CpaaS industry
• Experience with Salesforce, spreadsheets and Tableau