Senior Account Manager

Nexxen is a company that empowers advertisers, agencies, publishers, and broadcasters with flexible advertising solutions unified by data. The Senior Account Manager will own client relationships post-sale, providing superior service through campaign management, relationship development, and account retention while maximizing client satisfaction and upselling opportunities.

Responsibilities:

• Cultivating relationships with existing clients to maximize client satisfaction, retention, and growth
• Assessing client needs to implement strategies to meet client KPIs and help drive revenue for Nexxen
• Work as liaison between client and internal departments to coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issues
• Manage the campaign launch process from start to finish, inclusive of client kick off call, strategy recommendation, asset collection, optimization and delivery of performance reporting
• Utilize Salesforce and update subsequent internal systems to ensure all campaign information is updated and accurate
• Deep understanding of Nexxen's entire product offering and best practices for campaign effectiveness and upselling
• Proactively using data, trends, market insights, and logic to develop tailored campaign recommendations and upsell opportunities for continued success
• Tasked with supporting regional growth goal QoQ and being primary point of contact for the customer on day-to-day account needs
• Performs work directly under the supervision of Account Management Director or Manager
• Work closely with the other Account Managers on your team to provide support and collaboration
• Become a Subject Matter Expert on specific aspects of the business and take ownership of knowledge sharing within the Account Management team
• Play an important role in building team culture and empowering team members to live up to company values