Global Partner Account Manager

Role Overview

The Global Partner Account Manager will own and expand NOV Grant Prideco’s most strategic accounts by delivering profitable revenue growth, strengthening long-term market share position, and leading global cross-functional execution through executive-level account management.

Profitable Growth & Market Defense 

• Deliver revenue growth achieving or exceeding targets while strengthening our competitive position
• Achieve or exceed margin and EBITDA targets
• Increase and defend market share within assigned accounts
• Expand preferred supplier contractual coverage within assigned accounts
• Grow new technology adoption driving advantageous product mix

Strategic Account Leadership 

• Build, manage, and reinforce relationships with key strategic accounts, with direct accountability for retention, growth, and customer satisfaction.  Ability to foster trusted relationships across multiple functional departments including Procurement, Operations, Engineering, Business Development, Marketing and Executive departments.
• Manage supply contracts including negotiating renewals and structuring new agreements 

Executive Account Management & Influence

• Establish and own quarterly business review cadence 
• Drive customer engagement through QBR cadence while tracking and presenting KPIs, market analytics, supply chain trends, innovation projects, material forecasts and strategic initiatives
• Drive documented strategic decisions and action plans
• Facilitate regular engagement between Partner Accounts and NOV Grant Prideco executive leadership, ensuring responsiveness at the highest levels. 
• Provide timely updates on account performance, risks and opportunities to leadership
• Own and deliver strategic plans to the global sales team and Executive Leadership Team 

Cross-Functional Coordination

• Lead global coordination across commercial, technical and operations to streamline quote conversion ratio, field service response, account receivables and customer service outcomes.  Align with Finance to reduce DSO and working capital exposure 
• Direct and lead cross-regional global initiatives with regional sales managers and global support teams.
• Drive Innovation funnel with direct customer engagement and resulting feedback.

Operational & Commercial Management

• Oversee the full order cycle from inquiry to payment through efficiency in contract management, quote-to-order improvements and after sales service
• Maintain disciplined commercial governance and forecast accuracy to improve business predictability
• Accurately forecast revenue and deliver on annual growth and retention goals.  
• Regular raw material pipeline forecasting to drive procurement mix while mitigating extended lead times.

Qualifications

 

Strategic/global account ownership

• Has owned strategic global accounts with complex stakeholder maps and multi-site delivery, producing measurable retention and growth.
• Exceptional relationship building skills with capability to foster trusted customer relationships across multiple departments.

Executive presence and QBR leadership

• Can show examples of executive-level customer engagement and professional communications that drove decisions, improved outcomes, or prevented losses.
• Has negotiated and executed strategic agreements and can explain their approach to negotiation strategy, value framing, and execution.
• Has led outcomes across multiple departments to improve cycle time, quality, service levels, and commercial results.
• Has operated a forecast method and successfully managed opportunity tracking from forecast through the sales cycle through a CRM/ERP interface.
• Ability to leverage market intelligence to adjust account strategy, grow revenue, profitability while gaining market share.
• Active participation in industry organization events and conferences
• Continuous improvement through NOV professional training courses

Contracting and commercial governance

• Has negotiated and executed strategic agreements and can explain their approach to negotiation strategy, value framing, and execution.

Cross-functional leadership 

• Has led outcomes across multiple departments to improve cycle time, quality, service levels, and commercial results.

Forecasting/pipeline discipline

• Has operated a forecast method and successfully managed opportunity tracking from forecast through the sales cycle through a CRM/ERP interface.

Market presence, intelligence and continuous improvement

• Ability to leverage market intelligence to adjust account strategy, grow revenue, profitability while gaining market share.
• Active participation in industry organization events and conferences
• Continuous improvement through NOV professional training courses

General

• 5+ years’ experience as a sales or business development leader in the oil and gas industry preferred
• In-depth knowledge of tubular drilling products preferred
• Bachelor’s degree in business administration, marketing, engineering, economics or related fields.
• Proficiency in CRM software and other sales tools
• Advanced analytical capabilities with proficiency in Excel; strong presentation skills with PowerPoint.
• Ability to travel regionally and globally as required