The Manager of Patient Care Services directs and supervises the work of nursing service team members 24 hours/day, 7 days/week on designated patient care unit(s): assignments, scheduling, orientation, supervision, guidance and evaluation of nursing personnel to ensure and maintain a high quality of patient care. Contributes to team building by maintaining a positive, motivational attitude and a holistic approach toward nursing management.
All team members of Southeast Georgia Health System will promote service excellence by developing and maintaining positive relationships with customers, other team members, and the medical staff and will ensure the highest quality of care by performing their responsibilities according to the highest professional standards.
Essential Responsibilities
- Maintains the budget for the unit(s) within guidelines by demonstrating financial responsibility for staffing, patient charges, and equipment purchasing/leasing.
- Collaborates with the patient cares service team to ensure appropriate flexing of resources based on patient needs and volume fluctuations. Will perform direct patient care as needed.
- Participates in the periodic review and evaluation of the quality and appropriateness of nursing care for areas of responsibility. Identifies opportunities for performance improvement and develops plan to support.
- Identifies opportunities to improve the patient experience and implements unit-based plan to improve.
- Maintains open communication with Director/Brunswick Campus or Assistant Administrator of Patient Care/Camden Campus. Communicate, collaborate, and function with other members of the health team to provide optimum care.
- Works with physicians and physician extenders in a collegial manner for the resolution of patient care problems.
- Maintains a high quality for patient care and patient teaching and assisting staff in ideas and implementation of patient education and teaching.
- Ensures effective unit orientation for area(s) of responsibility.
- Develops unit-based retention and recruitment strategies. Monitors turn-over indicators for performance.
- Develops unit based educational plan for ongoing professional development of nursing team.
- Provided coaching and progressive discipline as appropriate for staff. Observes staff performance and evaluates staff on an ongoing basis with at least annual feedback of nursing team. Works and communicates with all individuals at the appropriate age, level of education, maturity and understanding.
- Monitors supplies and equipment for appropriateness of PAR levels and equipment repair/replacement needed. Works with Supply Chain on procurement as indicated
- Responsible for infection control and performance improvement for the unit/units and maintains records and submits reports as determined by policy
Qualifications
Education: Graduate of a diploma or associate's degree in nursing required. Bachelor's Degree preferred.
Licensure: Current RN License to practice in the state of Georgia.
Experience: Minimum of four (4) years progressive acute healthcare organization supervisory experience or demonstrated leadership competencies following the completion of a management and leadership development program. National certification as clinically appropriate preferred.
Knowledge/Skills/Abilities:
- American Heart Association BLS Certification required within first week of orientation and maintained throughout employment.
- ACLS, PALS, Neonatal Resuscitation Program (NRP) or Instructor Certification if applicable to area within 6 months of hire and maintained throughout employment.
- Knowledge of Cerner electronic health record preferred.
Why choose Southeast Georgia Health System?
- Join a team driven by purpose. Our mission is to advance the health and well-being of our community, and every role at Southeast Georgia Health System directly contributes to that impact.
- We strive to be the trusted partner for health care in our community, and we're looking for people who are passionate about making a meaningful difference. What guides us every day are our core values of compassion, excellence, ownership, integrity & teamwork.
- We offer competitive salaries and a comprehensive benefits package which includes generous PTO, tuition reimbursement, retirement plans, wellness programs, and more.