IT Operations Specialist Intern

NetSPI® pioneered Penetration Testing as a Service (PTaaS) and leads the industry in modern pentesting. Combining world-class security professionals with AI and automation, NetSPI delivers clarity, speed, and scale across 50+ pentest types, attack surface management, and vulnerability prioritization. The NetSPI platform streamlines workflows and accelerates remediation, enabling our experts to focus on deep dive testing that uncovers vulnerabilities others miss. Trusted by the top 10 U.S. banks and Fortune 500 companies worldwide, NetSPI has been driving security innovation since 2001.

NetSPI is on an exciting growth journey as we disrupt and improve the proactive security market. We are looking for individuals with a collaborative, innovative, and customer-first mindset to join our team. Learn more about our award-winning workplace culture and get to know our A-Team at www.netspi.com/careers.

NetSPI is hiring for our 2026 Summer Internship Program. We are excited to welcome a IT Operations Specialist intern to our team for the summer. Internship details:

• Timing: June 8th – August 14th, 2026
• 30-40 hours/week
• $20/hour
• Location: Onsite in Minneapolis at NetSPI’s Headquarters

Intern Responsibilities:

• Endpoint Provisioning & Lifecycle Support
  Assist with laptop and workstation provisioning, rebuilds, and redeployments following established IT and security standards for new hires, hardware refreshes, and device reuse.
• Security‑Focused Endpoint Patching
  Support operating system and application patching activities using enterprise endpoint management tools to help ensure systems remain secure, up to date, and compliant with corporate policies.
• Device Inventory & Compliance Management
  Assist with Microsoft Intune device inventory management, including identifying stale, duplicate, or non‑compliant devices and supporting cleanup, remediation, and lifecycle tracking efforts.
• Knowledge Base Documentation
  Create, update, and maintain internal IT knowledge base articles documenting standard procedures, troubleshooting steps, and end‑user guidance to improve consistency, security, and self‑service.
• Endpoint & Account Administration Tasks
  Perform basic system administration tasks under supervision, such as device wipes, inventory updates, reassignment of hardware, and validation of endpoint status.
• End‑User IT Support
  Provide frontline technical support to employees, troubleshooting common hardware, software, and access issues while escalating security‑sensitive or complex problems as appropriate.

What You’ll Learn

This internship is designed to build real‑world IT and security operations experience. By the end of the program, interns can expect exposure to:

• How Corporate IT operates inside a cybersecurity company
• Enterprise endpoint management and patching practices
• Security‑first thinking in day‑to‑day IT operations
• Microsoft Intune and modern device management concepts
• IT documentation best practices and operational standardization
• Professional end‑user support, troubleshooting, and escalation
• How IT, security, and compliance intersect in a regulated environment

Qualifications:

• Currently enrolled in an undergraduate degree program in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field (junior or senior standing preferred).
• Interest in Corporate IT, endpoint management, or security‑focused IT operations, with a desire to learn how IT supports a cybersecurity‑first organization.
• Basic familiarity with Windows and/or macOS operating systems, including general troubleshooting, system settings, and software installation.
• Exposure to or interest in IT concepts such as device management, patching, documentation, or helpdesk support (coursework, labs, projects, or prior internships are sufficient).
• Strong written communication skills with the ability to create clear, well‑organized documentation for technical and non‑technical audiences.
• Willingness to follow security best practices, policies, and access controls when working with corporate systems and employee devices.
• Reliable, detail‑oriented, and comfortable working both independently and as part of a collaborative IT team.
• Based in the Twin Cities area with the ability to work onsite at NetSPI’s Minneapolis headquarters for the duration of the internship.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.