About the Opportunity

Job Type: Permanent

Application Deadline: 31 March 2026

Job Description

                                                                                                                                                                                                                                               

Title: Senior Manager, Global Capability Hub

Department:  Finance

Location: Gurgaon

Level: 6

                                                                                               

Our clients come from all walks of life and so do we.  We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients, and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

Find out more about what we do, our history, and how you could be a part of our future at careers.fidelityinternational.com/about-us.

Department Description

The Cost CoE team was formed in mid-2022 to address the complexity & drivers around cost, create a scalable operating model, and deliver services that drive business performance and ensure regulatory compliance. To progress on the vision of building cost CoE, the primary responsibility of this role would be enhancing the transparency and quality of costs & related datasets. The candidate will be responsible to support drive strategic programmes and develop implementation plans by coordinating with leaders across Controllership and Business finance. The candidate will also contribute to creation and implementation of best practices, cost estimation vision, strategy, policies, processes, and procedures to aid and improve both strategic partnerships and operational aspects. In addition, the candidate will also be responsible to facilitate the adoption of a data led culture at FIL. Senior business leaders struggle to get access to the right data, MI/insights, and analytics for key functional problems. This role will also focus on capability build to streamline data sets and help different departments define the right MI and Analytics.

Purpose of your role

The position plays a critical role in driving financial transparency, cost efficiency, and data-driven decision-making across the organization. This position is responsible for designing and implementing robust cost allocation frameworks that ensure fair and accurate distribution of costs across business units. By leveraging advanced analytics, automation, and financial modelling, the role enhances cost visibility, optimizes resource allocation, and supports strategic financial planning. Additionally, the role acts as a bridge between finance, business stakeholders, and technology teams to streamline cost management processes, eliminate inefficiencies, and drive continuous improvements. Through strong governance, stakeholder collaboration, and process transformation, the role ensures that cost allocation methodologies align with business objectives while fostering a culture of financial accountability and innovation.

This is an exciting opportunity for professionals who can understand the senior stakeholder requirements related to MI and Analytics and work with them to translate them into outcomes. It includes building a good understanding of FIL’s business, gain deep understanding of FIL strategy & vision, ability to understand and articulate the implication of the solution and ensure alignment with business context. The candidate will be expected to interact with all levels of the business and technical community and work in complete coherence. The candidate will own end‑to‑end financial planning, allocations, forecasting, and systems governance across multiple enterprise platforms. This role blends strategic FP&A responsibilities with deep ownership of cost allocations, financial systems configuration, and global performance management. The ideal candidate brings strong analytical expertise, systems fluency, and experience leading complex cross‑functional financial workflows

Key Responsibilities

Cost Allocation & Financial Strategy

• Lead the design, implementation, and governance of cost allocation frameworks linked with core financial platforms.
• Establish transparent charge split mechanisms and ensure fair allocation of costs across business units.
• Conduct system hierarchy analysis to eliminate manual processes and enhance financial efficiency.
• Partner with finance and business leaders to define cost ownership structures and governance models.
• Own end‑to‑end MR Allocations processes, including integrating headcount information from Workday, applying departmental requirements, and ensuring accurate occupancy/cost allocations using Tririga seat and space‑planning data.
• Manage and enhance Technology Allocations and Allocated Cost modelling, including waterfall flows, CTB/RTB structures, system dependencies, and downstream reporting in PCMCS, CFP, Apptio, and Clarity.
• Lead governance of charge splits, including business‑area mapping, updating allocations in Confluence, improving driver logic, and maintaining documentation controls across ISS, Tech, PMO, and Finance stakeholders
• Maintain enterprise‑wide allocation documentation, model logic, and governance workflows to ensure audit‑readiness and data accuracy.
• Drive continuous improvement of the allocations ecosystem, coordinating across GCH, Technology, Data, Finance, and PMOs.
• Serve as subject matter expert (SME) on FP&A and Allocation system configurations, including ERP modules, Apptio, PCMCS, Clarity, Tririga, and related tooling.
• Manage system enhancements, configuration changes, and data integrations to ensure accuracy of cost allocation models, forecasting tools, and reporting systems.
• Oversee system governance, user testing, access controls, workflow setups, and audit documentation.

• Reporting and Insights
• Build and manage the analytics team within CCOE driving insights for cost optimization.
• Develop intelligent MI (Management Information) frameworks to enhance financial decision-making.
• Implement automation tools for technology cost forecasting and recharge methodologies.
• Drive digital transformation initiatives to enhance cost transparency and efficiency.
• Develop scenario models, pipeline visibility tools, KPI dashboards, and utilization analytics to support strategic decision‑making.
• Enhance reporting quality across ERP and finance systems, ensuring a single source of truth for internal and external stakeholders.

Process Transformation & Change Management

• Develop and execute change management plans to accelerate the adoption of cost allocation models and business processes.
• Identify and implement automation opportunities for technology cost management and forecasting.
• Work with the change management team to track milestones, address bottlenecks, and facilitate implementation plans.

Stakeholder Collaboration & Governance  

• Consult with controllers, business finance teams, and senior stakeholders to align cost strategies with business objectives. 
• Build global collaborations to reduce redundancies and drive efficiencies through automation and digitization.
• Develop a service owner model, ensuring accountability for cost management and seamless discussions between finance and business functions.
• Ensure ongoing governance and compliance with internal policies and regulatory requirements.
• Drive multi‑functional alignment for financial cycles, allocation changes, and system transformations.
• Facilitate governance forums, business review meetings, and cross‑team financial discussions.

Key Initiatives & Deliverables (Non - Exhaustive):  

• P&L Restack implementation and stabilisation of allocation methdology
• Reporting Suite:  Develop and implement a Total Cost of Ownership and Functional View reporting framework to enhance transparency.
• Service Catalogue:  Define logics for cost allocation across business functions and implement tech configurations to automate cost drivers.
• Automation & Digital Transformation:  Evaluate and implement opportunities to automate technology forecasts and recharge processes.
• Review Occupancy Allocations (Triiga System):  Improve transparency and refine occupancy allocation methodologies.
• Global & Regional Cost Optimization:  Conduct deep dives into specific regions (e.g., Canada) to enhance recharge methodologies and ensure accuracy.

  Success Metrics:  

•  Efficiency improvements and cost savings driven through optimized cost allocation strategies.
• Adoption of advanced analytics and automation to enhance cost management processes.
• Stakeholder alignment and satisfaction with governance structures and financial reporting.
• Reduction in manual processes through system hierarchy improvements and automation.

Experience and Qualifications

• At least 12-14 years overall experience preferably in Financial Services industry
• CA/CMA/MBA (Finance) or a relevant degree in finance, accounting, economics, or data analytics
• Relevant experience in managing complicated waterfall allocation models/ Finance modelling/ driving transformation initiatives / setting up capability centres.
• Outstanding analytical skills including scrutinising data, workflow, user or stakeholder inputs and ability to convert it into business outcome.
• Good knowledge of allocation tools such as Apptio, PCMCS and/ or experience working with business intelligence tools (Power BI, Tableau, SQL) and automation technologies for financial analytics
• Ability to discuss both business and related technology/system at various levels.
• Excellent client-facing and internal communication skills and proven working experience in project management
• Track record of driving cost transparency initiatives, managing cross-functional teams, and engaging with senior stakeholders. 
• Hands-on experience in process transformation, change management, and financial governance structures.

Essential Skills / Personal Characteristics

• Exposure and good understanding of financial services domain
• Experience of collaborating with multi-cultural teams in a geographically diverse environment
• Ability to learn and quickly get familiar with a complex business and systems environment.
• Strong critical thinking skills with the ability to think laterally to arrive at a solution.
• Must have an eye for detail and analyse/relate to the business problem in hand.
• Ability to develop & maintain good relationships with all business and systems stakeholders.
• Self-motivation is essential, should demonstrate commitment to high quality solution.
• Ability to discuss both business and related technology/system at various levels.
• Excellent client-facing and internal communication skills and proven working experience in project management
• Outstanding analytical skills including analysing data, workflow, user or stakeholder inputs and ability to convert it into business outcomes.
• Proven leadership experience in managing diverse teams and driving financial transformation initiatives.